Kochi Marriott Hotel

Kochi Marriott Hotel, Lulu International Shopping Mall, 34/1111, N. H. 47, Edappally, Kochi, Ernakulam, Kerala 682024

5-star property 4.6 · 13,153 reviews analysed
Kochi Marriott Hotel – photo 1
Kochi Marriott Hotel – photo 2
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Gumo's take

Kochi Marriott Hotel is a 5-star luxury property known for its excellent service, modern amenities, and proximity to Lulu Mall. Guests frequently praise the breakfast buffet, the cleanliness of the rooms, and the friendly, attentive staff. The hotel is particularly popular with business travelers and families, offering spacious rooms, a variety of dining options, and a convenient location for shopping and sightseeing in Kochi.

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How guests rate it

Location
90
Facilities
88
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Outstanding service with many guests highlighting the professionalism and attentiveness of the staff, especially in dining and front desk areas.
  • High-quality breakfast buffet with a wide variety of local and international options, including authentic Kerala cuisine.
  • Excellent cleanliness and maintenance of rooms and public areas, with many reviews noting the spotless condition of the hotel.

Worth knowing

  • Some guests reported issues with the quality of food in the dinner buffet, citing bland flavors and poor presentation.
  • A few reviews mentioned delays in service, particularly during peak hours, and some guests felt the staff could be more responsive.
  • A small number of guests noted that certain rooms lacked amenities like a fridge or had outdated furnishings.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Cash
  • Checks
  • Kid-friendly
  • Outdoor pool
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service
  • Local shuttle
  • Accessible
  • Accessible parking
  • Air conditioning
  • Kitchen in some rooms
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Hair salon
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom

Common questions

Is the breakfast buffet at Kochi Marriott Hotel highly rated?

Yes, the breakfast buffet is highly rated, with guests frequently praising its wide variety of local and international options, including authentic Kerala cuisine.

What are the common guest complaints about the hotel's food service?

Some guests have reported issues with the quality of food in the dinner buffet, citing bland flavors and poor presentation, although the breakfast and casual restaurant are well-regarded.

How is the service quality at Kochi Marriott Hotel?

The service quality is outstanding, with many guests highlighting the professionalism and attentiveness of the staff, especially in dining and front desk areas.

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