Laimar Hotels
Laimar Hotels, kuriekal arcade, NH 544, opposite Lulu Mall Walkway, Edappally, Kochi, Ernakulam, Kerala 682024
Gumo's take
Laimar Hotels in Kochi is a mid-range property known for its convenient location opposite LuLu International Shopping Mall and proximity to public transit. While praised for its cleanliness, service, and breakfast buffet by many guests, the hotel faces recurring complaints about room size, maintenance issues, and inconsistent service quality. Regulars appreciate the staff's helpfulness and the hotel's family-friendly amenities, but recent reviews highlight concerns about outdated facilities and poor upkeep in some areas.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 58
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 62
What guests love
- Praised for friendly and helpful staff, particularly at the front desk and restaurant, with several guests specifically mentioning individuals like Deekshith and Farhan.
- Cleanliness is a consistent positive, with many reviews noting well-maintained rooms and bathrooms.
- Strategic location opposite LuLu Mall and near the Edapally Metro station, making it convenient for shopping and city access.
Worth knowing
- Recurring complaints about room size and outdated facilities, with some guests noting cramped spaces and mismatch between room photos and reality.
- Maintenance issues such as non-functional AC, TV, and poor bathroom hygiene are frequently reported.
- Inconsistent service quality, with some guests describing unresponsive or unfriendly staff behavior at the front desk and housekeeping.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Business center
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
Common questions
Is the breakfast at Laimar Hotels free and what do guests say about it?
Yes, breakfast is free and served as a buffet. Guests frequently praise the breakfast, with 50 positive mentions and only 19 negative comments in the sentiment breakdown.
What are the main complaints about the hotel rooms?
Guests often mention that the rooms are cramped and outdated, with some noting a mismatch between the photos and the actual room condition. Maintenance issues like non-functional AC and TV are also reported.
How is the service quality at Laimar Hotels?
Service is generally praised, with 391 positive mentions, but there are also 86 negative comments. Some guests have reported inconsistent service, including unresponsive or unfriendly behavior at the front desk and housekeeping.
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