Napier Heritage Fort Kochi

X67Q+FWM Napier Heritage Fort Kochi, 1/784, Lilly Street, Fort Kochi, Kochi, Kerala 682001

4-star property★ 4.6 · 1,403 reviews analysed
Napier Heritage Fort Kochi – photo 1
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Gumo's take

Napier Heritage Fort Kochi is a 4-star hotel with a strong heritage charm and a 4.6/5 Google rating based on 1240 reviews. Guests praise its ambiance, breakfast buffet, and proximity to Fort Kochi Beach and nearby attractions like the Indo-Portuguese Museum and St. Francis Church. The hotel is particularly popular for family stays and couples, with positive feedback on the restaurant, pool, and service. However, some guests have noted issues with staff behavior and certain room and bathroom conditions.

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How guests rate it

Location
90
Facilities
85
Staff & Service
72
Room Comfort & Cleanliness
78

What guests love

  • Highly praised breakfast buffet and restaurant with a dinner buffet option
  • Well-maintained outdoor pool and heritage ambiance
  • Convenient location near major attractions like Fort Kochi Beach and the Indo-Portuguese Museum

Worth knowing

  • Some guests reported poor staff behavior and unhelpful service
  • Issues with bathroom and room conditions, including cleanliness and maintenance
  • Occasional problems with mobile network connectivity and late-night check-in

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Business center
  • Meeting rooms
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Bicycle rental
  • Game room
  • Boutique shopping
  • Outdoor pool
  • Parking (free)
  • Self parking
  • Valet parking
  • Private car service (extra charge)
  • Car rental onsite
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is there a restaurant and breakfast available at the hotel?

Yes, the hotel has a restaurant with a dinner buffet option and a highly praised breakfast buffet, which is included in the stay.

What are the main issues guests have reported about the hotel?

Some guests have reported issues with staff behavior and service, as well as problems with room and bathroom cleanliness and maintenance.

How is the location of the hotel in relation to nearby attractions?

The hotel is conveniently located within walking distance to major attractions like Fort Kochi Beach, the Indo-Portuguese Museum, and St. Francis Church.

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