SEALAGOON HEALTH RESORT

SEALAGOON HEALTH RESORT, Cherai, Kochi, Kerala 683514

3.9 · 2,418 reviews analysed
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Gumo's take

SEALAGOON HEALTH RESORT is a family-friendly, heritage-style resort in Kochi, offering a unique setting between the Arabian Sea and backwaters. It is known for its outdoor pools, spa, and proximity to Cherai Beach, which is just a 4-minute walk away. Guests frequently praise the warm and attentive service, particularly from staff like Vipin, Chinju, and Aju. While the property has a serene and scenic ambiance, some reviews highlight maintenance and hygiene issues, particularly with the pool and rooms. It is best suited for travelers seeking a peaceful retreat with a mix of nature and basic amenities.

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How guests rate it

Location
88
Facilities
65
Staff & Service
80
Room Comfort & Cleanliness
62

What guests love

  • Warm and attentive service, with staff like Vipin, Chinju, and Aju frequently praised for their helpfulness and hospitality.
  • Prime location between the sea and backwaters, with easy access to Cherai Beach and a scenic ambiance.
  • Well-maintained swimming pool and outdoor facilities, with guests especially enjoying the 'infinity pool' and views.

Worth knowing

  • Maintenance and cleanliness issues in rooms and facilities, including broken furniture, poor water pressure, and unclean pool areas.
  • Dining experiences are mixed, with some guests reporting poor food quality and limited menu variety.
  • Air conditioning and heating issues are frequently mentioned, with some guests noting that AC units are non-functional or insufficient.
  • Some amenities, such as hot water and kitchen facilities, are inconsistently available or poorly maintained.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Air conditioning
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Pool
  • Outdoor pool
  • Spa

Common questions

Is the hotel suitable for families with children?

Yes, SEALAGOON HEALTH RESORT is family-friendly and kid-friendly, making it a good choice for travelers with children. The outdoor pool and scenic location also add to the appeal for families.

What are the main issues guests have reported with the hotel's facilities?

Guests have reported maintenance and cleanliness issues, including broken furniture, poor water pressure, and unclean pool areas. Some also noted problems with air conditioning and inconsistent availability of amenities like hot water.

How is the dining experience at the hotel?

The dining experience is mixed, with some guests praising the restaurant and dinner buffet, while others reported poor food quality and limited menu variety. The hotel does offer a free breakfast buffet as well.

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