Super Hotel O by OYO Vazhakkala
Super Hotel O by OYO Vazhakkala, Plot Number 23, Moolepadam Rd, Kanayannur, Vazhakkala, Kakkanad, Kochi, Kerala 682030
Gumo's take
Super Hotel O by OYO Vazhakkala is a budget-friendly 3-star hotel in Kochi, offering amenities like free parking, a pool, and 24-hour room service. While some guests praise the friendly staff and clean rooms, many report significant issues with cleanliness, particularly in bathrooms and bedding, and misleading online imagery. The hotel is located in a less convenient area, and several guests have raised concerns about additional charges at check-in and poor maintenance. It may suit budget travelers seeking basic accommodation, but is not recommended for those prioritizing hygiene or comfort.
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Research this stayHow guests rate it
- Location
- 55
- Facilities
- 50
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 42
What guests love
- Friendly and helpful staff, with several guests noting the warm and accommodating service at check-in and during their stay.
- Cleanliness of rooms is occasionally praised, with some guests describing their rooms as neat, spacious, and well-maintained.
Worth knowing
- Numerous reports of unclean and unhygienic rooms, including stained bedding, foul odors, and infestations of bed bugs.
- Bathroom cleanliness is a major concern, with many guests reporting broken fixtures, grime, and unpleasant smells.
- Multiple complaints about misleading online images and the actual room conditions being far below expectations.
- Issues with additional charges at check-in, poor communication with OYO, and inconsistent availability of amenities like hot water and functioning AC.
Amenities
- Free Wi-Fi
- Breakfast
- Free parking
- Pool
- Air-conditioned
- Laundry service
- Business centre
- Room service
- Restaurant
- Kitchen in all rooms
- Airport shuttle
- Fitness centre
- Smoke-free
Common questions
Is the hotel clean, especially the rooms and bathrooms?
The hotel has mixed reviews regarding cleanliness. While some guests found the rooms neat and well-maintained, many reported unclean conditions, particularly in bathrooms, with issues like broken fixtures, grime, and foul odors. Overall, cleanliness is a concern for some travelers.
What are the main concerns guests have about the hotel's service and staff?
The staff is generally praised as friendly and helpful, with many guests appreciating the warm service at check-in and during their stay. However, there are some negative reports, including poor communication with OYO and issues with additional charges at check-in.
How is the bathroom condition at the hotel?
The bathroom condition is a major concern for guests. There are 15 negative reviews specifically about bathrooms, with reports of broken fixtures, grime, and unpleasant smells, compared to only 3 positive reviews.
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