W&H View Residency

W&H View Residency, 6/153, Jew Town Rd, Kappalandimukku, Mattancherry, Kochi, Kerala 682002

4.7 · 105 reviews analysed
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Gumo's take

W&H View Residency is a modern, budget-friendly hotel in Fort Kochi known for its clean, well-maintained rooms and proximity to major attractions like Jew Town, the Synagogue, and Mattancherry Palace. Guests frequently praise the friendly and helpful staff, especially individuals like Mr. Nazim, Mr. Hamza, and Mr. Roy, who go above and beyond to assist visitors. The hotel's standout features include massage beds in rooms and a free massage chair at the reception, offering a unique and relaxing experience. While most guests report a comfortable and value-for-money stay, a few negative reviews highlight issues with hygiene, parking, and missing amenities.

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How guests rate it

Location
96
Facilities
78
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Clean, well-maintained rooms with unique features like in-room massage beds and a free massage chair at reception.
  • Excellent staff service, with multiple guests specifically mentioning helpful and polite staff members like Mr. Nazim and Mr. Hamza.
  • Strategic location within walking distance to major Fort Kochi attractions like Jew Town, the Synagogue, and Mattancherry Palace.

Worth knowing

  • A few guests reported hygiene issues, including a strong toilet smell and slippery surfaces in bathrooms.
  • Limited parking space, with only two vehicles accommodated on-site.
  • Some rooms lack windows and have blackout blinds that make the room feel overly lit.
  • A small number of guests noted missing amenities and non-functional facilities like a restaurant.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Private bathroom
  • Shower
  • Restaurant
  • Room service
  • Breakfast (extra charge)
  • Game room
  • Boutique shopping
  • Front desk (24 hour)
  • Baggage storage
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Massage
  • Spa
  • Air conditioning
  • Refrigerator in some rooms
  • Microwave in some rooms
  • Coffee maker in some rooms

Common questions

What are the standout features of W&H View Residency?

W&H View Residency is known for its clean, well-maintained rooms and unique features like in-room massage beds and a free massage chair at the reception. The hotel also has a strategic location in Fort Kochi, close to major attractions like Jew Town and the Synagogue.

What are the common concerns or limitations reported by guests?

Some guests have reported hygiene issues, such as a strong toilet smell and slippery bathroom surfaces. The hotel also has limited parking space, accommodating only two vehicles on-site, and a few rooms lack windows or have overly lit blackout blinds.

How is the staff service at W&H View Residency?

The staff at W&H View Residency is frequently praised for being friendly and helpful. Guests have specifically mentioned staff members like Mr. Nazim, Mr. Hamza, and Mr. Roy for their exceptional service and willingness to assist visitors.

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