Vivera Highlands (Hotel)
Vivera Highlands (Hotel), 5/152, Fern Hill Rd, opposite Tamilnadu Hotel TTDC, Kodaikanal, Tamil Nadu 624101
Gumo's take
Vivera Highlands is a budget-friendly hotel in Munnar offering rustic charm with modern amenities, ideal for families and nature lovers. It is known for its proximity to Kodaikanal Hill Station and scenic views, including a unique experience with monkeys wandering nearby. While the hotel has a strong reputation for breakfast and staff hospitality, it struggles with inconsistent room maintenance, hot water supply, and cleanliness issues in some areas. Guests often praise the city and forest view rooms, but mixed reviews highlight variability in service and facility quality.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 60
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 62
What guests love
- Praised for breakfast quality and variety, with guests highlighting the breakfast buffet as a major positive.
- Strong staff service in some reviews, particularly mentioning Silambarasan, Mohan, and Deepa for their helpfulness and courteous behavior.
- Unique location with scenic views and proximity to Kodaikanal Hill Station and Kodaikanal Lake.
Worth knowing
- Inconsistent room cleanliness and maintenance, with reports of foul odors, damaged furniture, and unclean bedsheets.
- Hot water supply issues, including limited availability and malfunctioning heating systems.
- Parking challenges and narrow, steep access roads, especially during peak times.
- Mixed dining experiences, with complaints about food quality, quantity, and service timing.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Parking
- Self parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Meeting rooms
- Coffee maker
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Hair salon
- Doctor on call
- Private bathroom
- Shower
Common questions
Is breakfast included at Vivera Highlands, and what do guests say about it?
Yes, breakfast is included and is a major highlight for guests. The breakfast buffet is praised for its quality and variety, with many reviews specifically mentioning it as a positive aspect of the hotel.
What are the common issues guests report with the hotel's facilities?
Guests have reported inconsistent room maintenance, including foul odors, damaged furniture, and unclean bedsheets. Additionally, hot water supply is often limited or unreliable, and some areas of the hotel may lack cleanliness.
How is the parking situation at Vivera Highlands?
Parking can be challenging at Vivera Highlands, with narrow and steep access roads. Reviews indicate a higher number of negative sentiments about parking, especially during peak times.
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