Zacs Valley Resort & Wellness Retreat kodaikanal

Zacs Valley Resort & Wellness Retreat kodaikanal, Palani piruve, Ganesh Puram, Via Perumal Malai Road, 5km from perumalmalai, Pethuparai, Kodaikanal, Tamil Nadu 624104

4-star property 4.4 · 1,268 reviews analysed
Zacs Valley Resort & Wellness Retreat kodaikanal – photo 1
Zacs Valley Resort & Wellness Retreat kodaikanal – photo 2
Zacs Valley Resort & Wellness Retreat kodaikanal – photo 3
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Gumo's take

Zacs Valley Resort & Wellness Retreat in Kodaikanal is a serene, nature-focused retreat ideal for travelers seeking peace and a connection with the outdoors. Known for its valley views, streamside cottages, and wellness activities like Ayurvedic treatments and treks, it appeals to families, nature lovers, and those looking to unwind. The resort is praised for its cleanliness, spacious rooms, and friendly staff, though some guests note the remote location and occasional service inconsistencies.

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How guests rate it

Location
72
Facilities
76
Staff & Service
85
Room Comfort & Cleanliness
88

What guests love

  • Spacious, clean, and well-maintained rooms with valley and stream views
  • Peaceful, natural surroundings ideal for relaxation and wellness activities like treks and Ayurvedic treatments
  • Friendly and helpful staff, with several guests specifically mentioning Mr. Shameer and Mr. Shabeer for their assistance

Worth knowing

  • Remote location with a challenging 8 km off-road drive from Kodaikanal town, which can be inconvenient for some guests
  • Mixed feedback on food quality and variety, with some reviews noting limited options and taste inconsistencies
  • Occasional service delays and unresponsiveness reported, particularly in handling guest requests and complaints
  • Some guests reported issues with room allocation (e.g., not receiving the promised stream view) and basic amenities like non-functional water heaters

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk
  • Baggage storage
  • Concierge
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Game room
  • Kid-friendly
  • Doctor on call
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Cats allowed
  • Coffee maker in some rooms

Common questions

Does the hotel offer breakfast, and what are the options?

Yes, the hotel offers breakfast, including a breakfast buffet. However, some guests have noted mixed feedback on the food quality and variety, with occasional inconsistencies in taste.

What kind of views can I expect from the rooms?

The resort offers valley and stream views from its cottages. However, some guests have reported issues with room allocation, such as not receiving the promised stream view.

Is the hotel suitable for families?

Yes, the hotel is family-friendly and has a game room, kid-friendly amenities, and spacious rooms. It has received positive feedback from families, though there are some mixed sentiments regarding food and service consistency.

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