Hotel San
Hotel San, Kavanad, Kollam, Kerala 691003
Gumo's take
Hotel San in Kollam is a mid-range hotel known for its clean, spacious rooms, friendly service, and convenient amenities like free parking and 24-hour front desk. It is particularly praised for its room cleanliness, staff hospitality, and the quality of its restaurant and breakfast. While it is ideal for travelers seeking a comfortable and affordable stay, some guests have noted issues with the restaurant service and occasional unprofessional behavior from staff during check-out. The hotel is well-located for exploring nearby attractions like Kollam Beach and Ashtamudi Lake.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 73
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 82
What guests love
- Clean, spacious, and well-maintained rooms with modern amenities like coffee makers and minibars
- Friendly and helpful staff, with several reviews highlighting exceptional service from individuals like Bijesh, Adharsh, and Ajimiya
- Convenient location with easy access to Kollam's major attractions and free parking
Worth knowing
- Occasional issues with restaurant service, including complaints about food quality, mixed-up orders, and high pricing
- Some reports of unprofessional behavior from staff during check-out, including disputes over stains and additional charges
- Noise concerns from the nearby bar, which can affect the ambiance for some guests
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Elevator
- Wake up calls
- Housekeeping (daily)
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
Common questions
Is the hotel clean and well-maintained?
Yes, Hotel San is known for its clean and spacious rooms with modern amenities like coffee makers and minibars. It has a strong positive sentiment for cleanliness with 27 positive reviews and only 3 negative ones.
What are the service quality and staff behavior like at Hotel San?
The service is generally friendly and helpful, with several reviews highlighting exceptional staff members like Bijesh, Adharsh, and Ajimiya. However, there have been occasional reports of unprofessional behavior during check-out, such as disputes over stains and charges.
Does the hotel have a restaurant and is the food quality good?
Yes, Hotel San has a restaurant and is one of the few hotels in the area with one. While some guests praise the breakfast and dining experience, there are also complaints about food quality, mixed-up orders, and high pricing in the restaurant.
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