WATERFRONT BY PALMYRA

WATERFRONT BY PALMYRA, Kadavil Jothi, Panamoottil Nagar Rd, Uliyakovil West, Uliyakovil, Kollam, Kerala 691004

4.6 · 423 reviews analysed
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Gumo's take

Waterfront by Palmyra is a serene lakeside resort in Kollam, ideal for travelers seeking tranquility and a home-away-from-home experience. Known for its exceptional service, particularly from staff like Jilal, Pradeep, and Julie, the hotel offers spacious, clean rooms with scenic views of Ashtamudi Lake. Guests frequently praise the friendly atmosphere, the delicious home-cooked meals, and the peaceful environment, making it a top choice for families, couples, and those looking to unwind.

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How guests rate it

Location
90
Facilities
82
Staff & Service
93
Room Comfort & Cleanliness
88

What guests love

  • Outstanding hospitality and personalized service from staff like Jilal and Pradeep, who are frequently mentioned in reviews for their attentiveness and friendliness.
  • Scenic lakefront location with a peaceful and serene ambiance, ideal for relaxation and nature lovers.
  • Clean, spacious, and well-maintained rooms with a homey feel, including amenities like microwaves and coffee makers.

Worth knowing

  • Some guests reported issues with cleanliness in certain rooms, including stained floors, dusty curtains, and unclean linens.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Local shuttle
  • Accessible
  • Pet-friendly (free)
  • Dogs allowed
  • Cats allowed
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Bicycle rental (extra charge)
  • Watercraft rental (extra charge)
  • Game room
  • Kid-friendly
  • Activities for kids
  • Doctor on call
  • Meeting rooms
  • English
  • Hindi
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator in some rooms
  • Microwave in some rooms
  • Coffee maker

Common questions

Is the hotel clean and well-maintained?

The hotel is generally clean and well-maintained, with spacious and clean rooms that have a homey feel. However, some guests reported issues with cleanliness in certain rooms, such as stained floors and dusty curtains.

What kind of service can I expect from the staff?

The service at Waterfront by Palmyra is highly praised, with staff members like Jilal, Pradeep, and Julie frequently mentioned for their attentiveness and friendliness. The hotel has a 24-hour front desk, concierge, and housekeeping services.

What are the nearby attractions or points of interest?

The hotel is located near Ashtamudi Lake, which is a major attraction and is frequently mentioned in reviews for its scenic beauty. It is also a 9-minute drive to the Asramam Maidan, a popular local landmark.

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