Hotel Eleven 43 Suites

Hotel Eleven 43 Suites, 1-M-29, near New Police Station, Vigyan Nagar, Kota, Rajasthan 324005

3-star property 4.0 · 876 reviews analysed
Hotel Eleven 43 Suites – photo 1
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Gumo's take

Hotel Eleven 43 Suites is a budget-friendly hotel in Kota that offers simply furnished, clean rooms with modern amenities like free Wi-Fi and air conditioning in some rooms. It is particularly praised for its friendly and helpful staff, making it a good choice for families and couples. Despite its modest 3-star rating, the hotel has a strong 4.0/5 aggregate rating, with many guests highlighting the cleanliness, service, and overall value for money. However, some guests have reported inconsistencies in service quality and occasional issues with room maintenance and staff behavior.

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How guests rate it

Location
70
Facilities
72
Staff & Service
75
Room Comfort & Cleanliness
78

What guests love

  • Clean and well-maintained rooms, with many guests praising the hygiene and comfort of the accommodations.
  • Friendly and helpful staff, with several reviews highlighting the professionalism and responsiveness of the front desk and service personnel.
  • Good value for money, with many guests noting that the hotel offers a comfortable stay at an affordable price.

Worth knowing

  • Inconsistent service quality, with some guests reporting rude or unprofessional behavior from certain staff members, particularly during check-in and check-out.
  • Occasional issues with room maintenance, such as malfunctioning TVs, non-recharging geysers, and poorly maintained bathrooms.
  • Some guests have reported problems with the hotel not honoring online bookings made through platforms like OYO, leading to confusion and additional charges.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Parking (free)
  • Self parking (free)
  • Car rental onsite
  • Local shuttle
  • English
  • Hindi
  • Private bathroom
  • Room service
  • Breakfast (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Self-service laundry
  • Elevator
  • Housekeeping (daily)
  • Air conditioning in some rooms
  • Kitchen

Common questions

Is the hotel clean and well-maintained?

Yes, the hotel is generally clean and well-maintained, with many guests praising the hygiene and comfort of the accommodations. However, a few guests have reported occasional issues with room maintenance, such as malfunctioning TVs and poorly maintained bathrooms.

How is the service quality at Hotel Eleven 43 Suites?

The service quality is mostly friendly and helpful, with many guests highlighting the professionalism and responsiveness of the staff. However, there are some reports of inconsistent service, including rude or unprofessional behavior from certain staff members, particularly during check-in and check-out.

Does the hotel offer free breakfast?

Yes, the hotel offers free breakfast. However, guest sentiment on this amenity is mixed, with a few negative reviews mentioning issues with the breakfast service or offerings.

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