SWAN HOTEL & BANQUETS
SWAN HOTEL & BANQUETS, New Grain Mandi, 32, DCM Rd, UDYOG MARG, Dhanmandi, Kota, Rajasthan 324007
Gumo's take
SWAN HOTEL & BANQUETS is a highly-rated hotel in Kota, known for its exceptional service, cleanliness, and excellent food. Guests frequently praise the spacious and well-maintained rooms, the warm and attentive staff, and the hotel's convenient location near major attractions like City Park Kota. It is particularly popular for events and banquets, with many guests highlighting the hotel's ability to deliver a memorable experience for weddings, parties, and family gatherings.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 90
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 94
What guests love
- Exceptional service and hospitality, with many guests specifically mentioning the kindness and efficiency of staff members like Mr. Abhishek Jain, Mr. Ashish Das, and Mr. Jai Singh Meena.
- High-quality food and dining experience, with standout dishes like the Kaju Curry and a strong focus on vegetarian cuisine.
- Spacious, clean, and well-decorated rooms with modern amenities, including strong water pressure and comfortable beds.
Worth knowing
- A few guests reported issues with billing practices and overcharging, particularly during events and banquet bookings.
- One guest mentioned that the entrance and aesthetic of the hotel could be improved, calling it a 'VIBE killer' despite the overall quality of the property.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Meeting rooms
- Private bathroom
- Shower
- Table service
- Room service (24 hour)
- Breakfast (extra charge)
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Accessible parking
- Accessible elevator
- Air conditioning
Common questions
What are the standout features of the service at SWAN HOTEL & BANQUETS?
The hotel is known for its exceptional service and hospitality, with guests frequently praising the kindness and efficiency of staff members like Mr. Abhishek Jain, Mr. Ashish Das, and Mr. Jai Singh Meena. The service has a strong positive sentiment with 27 positive mentions and only 2 negative ones.
Does the hotel have 24-hour room service?
Yes, SWAN HOTEL & BANQUETS offers 24-hour room service, making it one of the few hotels in the area with this convenience.
Are there any reported issues with billing or overcharging at the hotel?
A few guests have reported issues with billing practices and overcharging, particularly during events and banquet bookings. This is an important consideration for those planning large gatherings or events at the hotel.
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