Bennies Inn Lodge
Bennies Inn Lodge, Sasthri Road, 51/16, Nagampadam, Kottayam, Kerala 686001
Gumo's take
Bennies Inn Lodge in Kottayam is a budget-friendly accommodation option that caters primarily to solo travelers and working professionals, given its location near transportation hubs like the railway station and bus stand. While the hotel is praised for its spacious rooms and proximity to local attractions, it suffers from recurring issues with cleanliness, particularly in bathrooms and bed linens, and inconsistent staff behavior. Guests have reported problems with outdated amenities, poor hygiene, and unprofessional service, which have led to a mixed reputation and a low Tripadvisor rating despite a moderate Google rating.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 50
- Staff & Service
- 40
- Room Comfort & Cleanliness
- 45
What guests love
- Proximity to Kottayam railway station and bus stand, making it convenient for travelers.
- Rooms are described as spacious, with some guests noting the availability of tea service in the morning.
Worth knowing
- Recurring complaints about poor cleanliness, including dirty bed sheets, wet floors, and bed bugs.
- Inconsistent and often rude staff behavior, with several guests reporting unprofessional and impolite treatment.
- Outdated and poorly maintained facilities, including non-functional TVs and lack of proper hot water in some rooms.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Air conditioning in some rooms
- Kitchen in some rooms
- Room service
- Breakfast
- Kid-friendly
- Parking
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness. While some guests have praised the property, there are recurring complaints about dirty bed sheets, wet floors, and poor hygiene in bathrooms, indicating inconsistent maintenance.
How is the service at Bennies Inn Lodge?
Service quality is inconsistent. Reviews show slightly more positive feedback (30) than negative (31), but many guests have reported unprofessional and impolite behavior from staff, which is a notable concern for travelers.
Is the hotel convenient for transportation and local attractions?
Yes, the hotel is conveniently located near Kottayam railway station and bus stand, and it is a short 11-minute walk to the Thirunakkara Sree Mahadevar Temple, making it accessible for travelers and sightseeing.
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