Super Hotel O Erumeli Bus Terminal Kottayam Formerly Pious B Residency
Super Hotel O Erumeli Bus Terminal Kottayam Formerly Pious B Residency, Plot No. SH44, Koratty - Kannimala Rd, Erumeli, Kottayam, Kerala 686509
Gumo's take
Super Hotel O Erumeli Bus Terminal Kottayam Formerly Pious B Residency is a budget-friendly accommodation with a mixed reputation. While some guests praise the friendly staff and convenient location near local attractions, others report significant issues with cleanliness, amenities, and service. The hotel appears to cater more to single travelers or male friends rather than families, given the recurring concerns about safety and unclean conditions. Despite a few positive experiences, the overall guest experience is inconsistent, with many negative reviews highlighting unmet expectations.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 48
- Staff & Service
- 55
- Room Comfort & Cleanliness
- 42
What guests love
- Friendly and helpful staff, as noted in several positive reviews.
- Convenient location near major attractions like Erumely and Sabarimala.
Worth knowing
- Multiple reports of unclean rooms and bathrooms, including unhygienic toilets and foul odors.
- Lack of basic amenities such as hot water, functioning power points, and towels in some rooms.
- Unresponsive or unprofessional management, including incidents of guests being denied rooms despite bookings.
- Safety concerns, including proximity to waste areas and stray animals, making it unsuitable for families.
Amenities
- Wi-Fi
- Smoke-free property
- Kitchen
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Full-service laundry
Common questions
Is the hotel clean and hygienic?
The hotel has mixed reviews regarding cleanliness. Multiple guests have reported unclean rooms and bathrooms, including unhygienic toilets and foul odors, with negative sentiment dominating in this category.
How is the service at the hotel?
The service has mixed feedback. While some guests praise the friendly and helpful staff, others report unresponsive or unprofessional management, including incidents of denied room access despite confirmed bookings.
Is the hotel suitable for families?
The hotel is not considered suitable for families. There are recurring concerns about safety, unclean conditions, and proximity to waste areas and stray animals, making it more appropriate for single travelers or male friends.
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