Iswarya Residency

Iswarya Residency, Azad Lane, Thirunakkara S Rd, Kottayam, Kerala 686001

3-star property 3.9 · 227 reviews analysed
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Gumo's take

Iswarya Residency is a mid-range hotel in Kottayam, known for its proximity to the Thirunakkara Sree Mahadevar Temple and its 24-hour front desk service. While it offers spacious rooms and a restaurant (a rare feature in the area), guest experiences are mixed, with praise for cleanliness and helpful staff balanced by complaints about inconsistent service, room maintenance, and dining quality. It suits travelers seeking a convenient base near local attractions, though expectations should be tempered by the hotel's 3.9/5 rating and a notable share of negative feedback.

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How guests rate it

Location
83
Facilities
62
Staff & Service
72
Room Comfort & Cleanliness
68

What guests love

  • Proximity to Thirunakkara Sree Mahadevar Temple and other local attractions
  • Spacious rooms with good cleanliness in many reviews
  • 24-hour front desk and helpful staff in several positive reviews

Worth knowing

  • Inconsistent service quality, with some guests reporting rude or unprofessional staff behavior
  • Issues with room maintenance, including poor lighting, malfunctioning AC, and leftover items from previous guests
  • Dining and breakfast service criticized for being overpriced and limited in variety

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Parking (extra charge)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Air conditioning
  • Kitchen
  • Restaurant
  • Room service
  • Breakfast (free)

Common questions

Is there a restaurant available at Iswarya Residency?

Yes, Iswarya Residency has a restaurant, which is a rare feature in the area. However, some guests have criticized the dining experience for being overpriced and limited in variety.

How is the service quality at Iswarya Residency?

Service quality is mixed. While 27 positive reviews praise the staff for being helpful, 7 negative reviews mention rude or unprofessional behavior. The hotel does offer a 24-hour front desk.

How close is the hotel to the Thirunakkara Sree Mahadevar Temple?

Iswarya Residency is just a 4-minute walk from the Thirunakkara Sree Mahadevar Temple, making it a convenient base for travelers interested in visiting this local attraction.

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