DoubleTree by Hilton Kuala Lumpur
DoubleTree by Hilton Kuala Lumpur, Intermark Mall, The Intermark, 348, Jln Tun Razak, Kampung Datuk Keramat, 50400 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Gumo's take
DoubleTree by Hilton Kuala Lumpur is a high-end hotel known for its warm hospitality, excellent dining options, and convenient location within a shopping mall. Guests frequently praise the breakfast and buffet, particularly the variety and quality of food, as well as the signature chocolate chip cookies. The hotel is well-suited for families, business travelers, and couples, with spacious rooms, a rooftop pool, and proximity to KLCC Park and the Petronas Twin Towers. The staff is consistently highlighted for their attentiveness and friendliness, making the overall experience welcoming and memorable.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 85
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional staff service, with many guests specifically mentioning the attentiveness and friendliness of staff members like Ayu, Ennang, and Ammar.
- High-quality dining and breakfast buffet, with a wide variety of international and local cuisines and positive feedback on food freshness and presentation.
- Convenient location within a mall, offering easy access to shopping, dining, and public transport, including the KLCC Park and Petronas Twin Towers.
Worth knowing
- Some guests reported issues with room cleanliness, including dusty carpets and slippery bathroom floors.
- A few reviews mentioned noise from LRT trains and general room noise, particularly in certain floor or room configurations.
- A few guests noted that some rooms and facilities (like the TV and carpets) feel outdated or in need of modernization.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Pool
- Outdoor pool
- Parking (free)
- Self parking (free)
- Valet parking (extra charge)
- Private car service (extra charge)
- Accessible
- Accessible parking
- Accessible elevator
- Business center
- Meeting rooms
- English
- Mandarin
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Sauna
- Doctor on call
- Air conditioning
- Refrigerator
- Coffee maker in some rooms
Common questions
Is the breakfast buffet at DoubleTree by Hilton Kuala Lumpur highly rated?
Yes, the breakfast buffet is highly praised by guests, with 684 positive reviews highlighting the variety and quality of food, including international and local cuisines. Many guests also specifically mention the delicious chocolate chip cookies.
How is the service at DoubleTree by Hilton Kuala Lumpur?
The service is consistently excellent, with 1362 positive reviews praising the attentiveness and friendliness of the staff. Guests often mention specific staff members like Ayu, Ennang, and Ammar for their exceptional hospitality.
Is the hotel location convenient for sightseeing in Kuala Lumpur?
Yes, the hotel is conveniently located within a shopping mall and is just a 6-minute drive from KLCC Park and the Petronas Twin Towers. Its central location also provides easy access to dining, shopping, and public transport.
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