DoubleTree by Hilton Kuala Lumpur
DoubleTree by Hilton Kuala Lumpur, Intermark Mall, The Intermark, 348, Jln Tun Razak, Kampung Datuk Keramat, 50400 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Gumo's take
The DoubleTree by Hilton Kuala Lumpur is a well-located hotel in the heart of the city, offering a convenient base for travelers due to its proximity to KLCC and Jalan Ampang. It is particularly popular among business travelers and those seeking a points-friendly stay, with a strong emphasis on accessibility and convenience. The hotel is known for its Executive Lounge access, which provides a quiet and scenic environment for working or relaxing. While the rooms are spacious and comfortable, the hotel's service standards have been noted as inconsistent, with some guests reporting subpar interactions. Overall, it is a solid choice for budget-conscious travelers or those prioritizing location over luxury.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Excellent location near KLCC and Jalan Ampang, with easy access to public transport and shopping centers
- Executive Lounge access for elite members, offering panoramic views and a range of amenities
- Spacious and well-equipped rooms with modern amenities and comfortable bedding
- Convenient access to a variety of dining and shopping options within the Intermark complex
Worth knowing
- Inconsistent service standards, with some guests reporting poor staff responsiveness and communication
- Limited in-room amenities such as lack of USB ports and outdated toiletries in some rooms
- Breakfast in the main restaurant can be crowded and chaotic, with some guests finding the quality inconsistent
Common questions
Is the hotel located near popular attractions like KLCC?
Yes, the DoubleTree by Hilton Kuala Lumpur is located in the heart of the city and is particularly close to KLCC and Jalan Ampang, making it a convenient base for travelers.
What are the key limitations of the hotel?
The hotel has inconsistent service standards, with some guests reporting poor staff responsiveness and communication. Additionally, some rooms lack USB ports and have outdated toiletries, and the breakfast in the main restaurant can be crowded and of inconsistent quality.
Does the hotel offer Executive Lounge access?
Yes, the hotel offers Executive Lounge access for elite members, providing a quiet and scenic environment with panoramic views and a range of amenities.
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