W Kuala Lumpur

W Kuala Lumpur, 121, Jln Ampang, Kuala Lumpur, 50450 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

4.7 · 11,158 reviews analysed
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Gumo's take

W Kuala Lumpur is a design-forward, vibrant hotel located in the heart of KLCC, offering a youthful and energetic atmosphere with a strong emphasis on style and social experiences. Known for its bold design, exceptional dining, and views of the iconic Petronas Twin Towers, it's ideal for couples, design lovers, and travelers seeking a lively, modern stay. The hotel excels in service, with friendly and attentive staff, and offers a range of amenities including a rooftop pool, spa, and multiple dining options.

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How guests rate it

Location
90
Facilities
82
Staff & Service
94
Room Comfort & Cleanliness
88

What guests love

  • Exceptional service with friendly, attentive staff who go above and beyond for guests
  • Stunning views of the Petronas Twin Towers from many rooms and the rooftop pool
  • High-quality dining experiences across multiple outlets, including the YEN Imperial Champagne Brunch
  • Modern, spacious, and stylishly designed rooms with mood lighting and thoughtful amenities

Worth knowing

  • Some rooms, particularly those on the street side, can be noisy due to nearby traffic and the pool bar's late-night music
  • The gym has only two treadmills, which may be insufficient for a hotel of this size
  • The AWAY Spa was under renovation during some visits, limiting the full spa experience

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Checks
  • Kid-friendly
  • Outdoor pool
  • Lifeguard
  • Parking (extra charge)
  • Self parking (extra charge)
  • Valet parking (extra charge)
  • EV charger
  • Private car service (extra charge)
  • Accessible
  • Accessible parking
  • Accessible elevator
  • English
  • German
  • Portuguese
  • Private bathroom
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Business center
  • Meeting rooms
  • Air conditioning
  • Coffee maker
  • Minibar

Common questions

Does W Kuala Lumpur offer a rooftop pool, and are there any special features?

Yes, W Kuala Lumpur has an outdoor rooftop pool with stunning views of the Petronas Twin Towers. The pool area also includes a lifeguard and is a popular spot for guests to relax and enjoy the city skyline.

What dining options are available at the hotel?

W Kuala Lumpur offers multiple dining options, including YEN Imperial, which is known for its Champagne Brunch. Guests can enjoy high-quality meals across various outlets within the hotel.

Are there any potential noise issues in the rooms?

Some rooms, particularly those on the street side, can be noisy due to nearby traffic and the pool bar's late-night music. Guests seeking a quieter stay may want to request a room away from the street if available.

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