W Kuala Lumpur
W Kuala Lumpur, 121, Jln Ampang, Kuala Lumpur, 50450 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Gumo's take
W Kuala Lumpur is a vibrant, contemporary hotel known for its chic design, prime location near the Petronas Towers, and exceptional service. Guests frequently praise the hotel’s stylish rooms, panoramic views, and lively rooftop Wet Deck with a heated pool and bar. The hotel is particularly popular for its personalized service, family-friendly amenities, and diverse dining options, including a highly-rated breakfast buffet. While the hotel excels in atmosphere and guest experience, some visitors note noise from nearby traffic and events as a drawback.
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Research this stayHow guests rate it
- Location
- 96
- Facilities
- 89
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional service with personalized attention, including surprise birthday arrangements and attentive staff like Daniel, Kenz, and Marvin.
- Prime location within walking distance to the Petronas Towers and KLCC Park, with stunning skyline views from the Wet Deck and rooms.
- High-quality breakfast buffet and diverse dining options, including a popular international restaurant with a dinner buffet.
Worth knowing
- Noise from nearby traffic and motorbike racing, especially at night, affecting sleep for some guests.
- Soundproofing issues in rooms and facilities, with some guests reporting poor insulation from external noise.
- A few negative reviews mention occasional lapses in service, such as slow response times at the Wet Deck and issues with room maintenance.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Checks
- Kid-friendly
- Outdoor pool
- Lifeguard
- Parking (extra charge)
- Self parking (extra charge)
- Valet parking (extra charge)
- EV charger
- Private car service (extra charge)
- Accessible
- Accessible parking
- Accessible elevator
- English
- German
- Portuguese
- Private bathroom
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Business center
- Meeting rooms
- Air conditioning
- Coffee maker
- Minibar
Common questions
Is the hotel near the Petronas Towers, and how convenient is the location for sightseeing?
Yes, W Kuala Lumpur is within walking distance to the Petronas Towers and KLCC Park, making it a prime location for sightseeing and exploring the city's landmarks.
What are the breakfast options at the hotel, and how do guests rate them?
The hotel offers a high-quality breakfast buffet, which is highly praised by guests. It is considered one of the hotel's key strengths, with positive reviews highlighting its variety and quality.
Are there any noise issues I should be aware of when staying at W Kuala Lumpur?
Some guests have reported noise from nearby traffic and motorbike racing, especially at night, which can affect sleep. Additionally, there are occasional soundproofing issues in the rooms and facilities.
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