Arova Woods Zinc Journey by The Fern, Lonavala
Arova Woods Zinc Journey by The Fern, Lonavala, Old Mumbai - Pune Hwy, near HP petrol pump, Rao Colony, Lonavala, Maharashtra 410401
Gumo's take
Arova Woods Zinc Journey by The Fern, Lonavala is a high-end resort known for its excellent service, serene ambiance, and well-maintained facilities. Guests frequently praise the staff for their attentiveness and friendliness, particularly highlighting individuals like Samadhan, Gautam, and Kajal. The property offers a peaceful retreat with a large outdoor pool, a kids’ play area, and a well-regarded in-house restaurant, Meraki. While the location is convenient for nearby attractions like the Shree Narayani Dham Temple and Mapro Garden, some guests note that the rooms, especially the lower-tier ones, can feel cramped or lack views. Overall, it is a top choice for families, couples, and those seeking a relaxing staycation in Lonavala.
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Research this stayHow guests rate it
- Location
- 87
- Facilities
- 85
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional staff service, with many guests specifically praising individuals like Samadhan, Gautam, and Kajal for their attentiveness and helpfulness.
- Well-maintained outdoor pool and family-friendly amenities, including a kids’ play area and separate pools for adults and children.
- High-quality dining experience at the in-house restaurant, Meraki, with positive feedback on food variety and taste.
Worth knowing
- Some guests reported issues with room size and lack of views, particularly in lower-tier room categories like the Deluxe.
- A few negative reviews mentioned maintenance issues, such as broken fixtures, poor Wi-Fi connectivity, and cleanliness concerns in certain rooms.
- Limited parking space and some guests noted difficulty in maneuvering large vehicles.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Pool
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Parking (free)
- Local shuttle
- Air conditioning
Common questions
Is the hotel suitable for families with children?
Yes, the hotel is family-friendly and offers a kids’ play area, a large outdoor pool with separate sections for children, and a well-regarded in-house restaurant, making it a great choice for families.
How is the service quality at the hotel?
The service is highly praised, with guests frequently commending the attentiveness and friendliness of staff members like Samadhan, Gautam, and Kajal. The overall service sentiment is overwhelmingly positive.
Are there any issues with the rooms or amenities?
Some guests have reported that lower-tier rooms, such as the Deluxe category, can be cramped and lack views. Additionally, a few reviews mentioned maintenance issues like broken fixtures and poor Wi-Fi connectivity in certain rooms.
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