Best Villa In Lonavala
Best Villa In Lonavala, Plot No.5, Winter Harvest Malavali Road, Boraj road Landmark Mumbai Postal CO-Op.Society, MALVALI, Lonavala, Maharashtra 410401
Gumo's take
Best Villa In Lonavala is a 5-star property offering luxury villas and bungalows with private pools, ideal for families and couples seeking a tranquil retreat. The property is praised for its scenic views, spacious accommodations, and proximity to attractions like Mapro Garden and Sunil's Celebrity Wax Museum. While many guests highlight the friendly staff, clean rooms, and excellent food, a significant number of negative reviews point to poor maintenance, unprofessional service, and hygiene issues in some units.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 72
- Staff & Service
- 59
- Room Comfort & Cleanliness
- 68
What guests love
- Private pools in bungalows and 4 BHK villas attract guests seeking luxury and privacy.
- Proximity to major attractions like Mapro Garden and Sunil's Celebrity Wax Museum (11-minute walk) adds convenience.
- Positive feedback on staff like Kaka, Mavsi, and Santosh for their helpfulness and hospitality.
Worth knowing
- Multiple reports of poor maintenance, including broken taps, non-functional AC, and unclean rooms and pools.
- Unprofessional and rude behavior from staff and booking agents, including threats and non-refundable deposits.
- Inconsistent service quality, with some guests reporting ignored complaints and lack of responsiveness.
Amenities
- Kid-friendly
- Crib
- Indoor pool
- Microwave
- Outdoor pool
- Oven stove
- Patio
- Wheelchair accessible
- Free parking
Common questions
Does the hotel have private pools, and are they well-maintained?
Yes, Best Villa In Lonavala offers private pools in bungalows and 4 BHK villas. However, some guests have reported maintenance issues, including unclean pools.
How is the service quality at Best Villa In Lonavala?
Service quality is mixed. While some staff members like Kaka, Mavsi, and Santosh are praised for their helpfulness, several guests reported unprofessional and rude behavior from staff and booking agents.
Is the hotel close to popular attractions like Sunil's Celebrity Wax Museum?
Yes, the hotel is just an 11-minute walk from Sunil's Celebrity Wax Museum, making it convenient for guests to visit nearby attractions.
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