Cloud 9 Hills Resort Lonavala Near Lions Point/Best Resort in Lonavala for Family/Couples/Group/Wedding/Corporate Outing
4, Cloud 9 Hills Resort Lonavala Near Lions Point/Best Resort in Lonavala for Family/Couples/Group/Wedding/Corporate Outing, kms after, lions point village - Jambhulne, Amby Valley City Road, Taluka, Mulashi, Lonavala, Maharashtra 410401
Gumo's take
Cloud 9 Hills Resort in Lonavala is a hillside retreat known for its serene mountain views, vegetarian cuisine, and family-friendly amenities. It is especially popular for weddings, group outings, and couples seeking a peaceful getaway. The resort features an outdoor pool, multiple dining options, and a spa, with guests frequently praising the breakfast buffet and the quality of the food. While the location is praised for its proximity to Lion Point and other natural attractions, some guests have noted inconsistencies in room quality and service.
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Research this stayHow guests rate it
- Location
- 84
- Facilities
- 76
- Staff & Service
- 70
- Room Comfort & Cleanliness
- 72
What guests love
- Highly praised vegetarian food and breakfast buffet, with guests mentioning it 51 times in reviews
- Serene and scenic location with mountain views and proximity to Lion Point and other natural attractions
- Family-friendly amenities including a game room, kids' play area, and spacious rooms with mountain views
Worth knowing
- Inconsistent room quality, with some guests reporting small, poorly maintained rooms and missing amenities like chairs and towels
- Service issues, including unresponsive staff, poor hygiene in some cases, and unprofessional behavior from management
- Facility limitations such as a small shared pool and unreliable Wi-Fi, with some guests noting the pool water was not clean
Amenities
- Wi-Fi
- Game room
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Local shuttle
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Outdoor pool
- Spa
- Kitchen
Common questions
What are the main highlights of the hotel's dining experience?
Cloud 9 Hills Resort is highly praised for its vegetarian cuisine and breakfast buffet, with guests mentioning the food positively 51 times in reviews. The resort offers multiple dining options, including a full breakfast buffet and room service, and guests have frequently complimented the quality of the meals.
Is the hotel suitable for families with children?
Yes, the hotel is family-friendly and offers amenities such as a game room, kids' play area, and spacious rooms with mountain views. The overall sentiment for family stays is strongly positive, with 88 positive mentions compared to only 8 negative ones.
What are the main concerns guests have about the hotel's facilities and service?
Some guests have reported inconsistent room quality, including small or poorly maintained rooms and missing amenities like chairs and towels. Additionally, there have been reports of unresponsive staff, poor hygiene in some cases, and unreliable Wi-Fi.
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