HIGHLAND RESORT

HIGHLAND RESORT, Amberwadi Rd, opp. Kumar Resort, Takve Kurth, Tungarli, Lonavala, Maharashtra 410401

3-star property 4.6 · 3,101 reviews analysed
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Gumo's take

Highland Resort in Lonavala is a family-friendly and couple-friendly retreat known for its excellent hospitality, clean and spacious rooms, and delicious food. The hotel is centrally located near the railway station, bus stand, and main market, making it convenient for travelers. Guests consistently praise the courteous and helpful staff, the well-maintained swimming pool, and the peaceful, scenic environment. While the hotel offers good value for money, some guests have noted minor issues with room cleanliness and amenities.

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How guests rate it

Location
90
Facilities
85
Staff & Service
92
Room Comfort & Cleanliness
88

What guests love

  • Excellent hospitality and courteous, prompt service from the staff, including specific mentions of Abhijeet, Aslam Shaikh, and Prajakta.
  • Clean and spacious rooms with good hygiene, often described as 'spotless' and 'well-maintained'.
  • Well-maintained swimming pool and garden, contributing to a relaxing and scenic environment.

Worth knowing

  • Some guests reported issues with room cleanliness, including bad-smelling bedsheets and blankets, and lack of basic amenities like kettles and toiletries.
  • Noise issues at night, including a phone in the corridor that rings throughout the night and proximity to the main road.
  • A few guests mentioned that food prices are on the higher side and that the Wi-Fi signal is weak or inconsistent.

Amenities

  • Pool
  • Wi-Fi
  • Parking
  • Air conditioning
  • Wi-Fi in public areas
  • Activities
  • Game room
  • Front desk
  • Baggage storage
  • Concierge
  • Elevator
  • Wake up calls
  • Housekeeping
  • Self parking
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Room service
  • Breakfast
  • Breakfast buffet
  • Kid-friendly
  • Activities for kids
  • Outdoor pool
  • Adult-only pool
  • No hot tub
  • No fitness center
  • No spa
  • Doctor on call
  • Business center
  • Meeting rooms
  • No pets
  • Refrigerator in some rooms
  • Coffee maker in some rooms

Common questions

Is Highland Resort in Lonavala suitable for families and couples?

Yes, Highland Resort is a family-friendly and couple-friendly retreat, known for its excellent hospitality and peaceful, scenic environment.

What are the main issues guests have reported about the hotel?

Some guests have reported issues with room cleanliness, such as bad-smelling bedsheets and blankets, and a lack of basic amenities like kettles and toiletries. There are also reports of noise at night, including a ringing phone in the corridor and proximity to the main road.

What are the key strengths of Highland Resort?

The hotel is praised for its excellent hospitality and courteous, prompt service from the staff, clean and spacious rooms, and a well-maintained swimming pool and garden that contribute to a relaxing environment.

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