Hotel Aristro Lonavala

Hotel Aristro Lonavala, Bus Stand, Sr no 100, 101, Road, opp. Lodha Gold Crest, near Khatri Park, Valvan, Lonavala, Maharashtra 410401

3-star property★ 3.7 · 2,059 reviews analysed
Hotel Aristro Lonavala – photo 1
Hotel Aristro Lonavala – photo 2
Hotel Aristro Lonavala – photo 3
Hotel Aristro Lonavala – photo 4

Gumo's take

Hotel Aristro Lonavala is a 3-star hotel offering spacious rooms, a swimming pool, and family-friendly amenities like a playground and game room. It is known for its convenient location near the Mumbai-Pune Expressway and major attractions like Walwan Dam and Lonavala Lake. While the hotel receives praise for its service and food, recurring issues with cleanliness, insect infestations, and outdated facilities are frequently reported. It suits budget-conscious travelers and families seeking a basic stay with some recreational options.

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How guests rate it

Location
78
Facilities
55
Staff & Service
72
Room Comfort & Cleanliness
58

What guests love

  • Spacious and well-maintained rooms with 24-hour hot water and comfortable beds, as noted in several 5-star reviews.
  • Friendly and responsive staff, with many guests praising the helpfulness and courteous behavior of the front desk and service personnel.
  • Family-friendly amenities like a swimming pool, playground, and game room, making it a popular choice for families.

Worth knowing

  • Recurring complaints about cleanliness, including cockroach infestations, unclean bathrooms, and musty room smells.
  • Outdated or poorly maintained facilities, such as broken AC units, malfunctioning taps, and an unclean swimming pool.
  • Issues with food quality and hygiene, including reports of food poisoning and unappetizing breakfast options.
  • Inconsistent Wi-Fi performance and outdated in-room amenities like broken TVs and missing tea/coffee facilities.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Local shuttle
  • Meeting rooms
  • English
  • Hindi
  • Restaurant
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Game room
  • Kid-friendly
  • Outdoor pool
  • Lifeguard
  • Not accessible
  • Air conditioning
  • Kitchen in some rooms

Common questions

Is the hotel suitable for families with children?

Yes, Hotel Aristro Lonavala is family-friendly, offering amenities like a swimming pool, playground, and game room, making it a popular choice for families.

What are the common guest complaints about the hotel?

Guests frequently report issues with cleanliness, including cockroach infestations and unclean bathrooms, as well as outdated facilities like broken AC units and malfunctioning taps.

Does the hotel have 24-hour room service?

Yes, room service is available, and it is mentioned 34 times in guest reviews, indicating it is a notable feature of the hotel.

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