HOTEL GRAND VISAVA, LONAVALA
HOTEL GRAND VISAVA, LONAVALA, CTC. No - 163, Ward B, Old Mumbai - Pune Hwy, Lonavala, Maharashtra 410401
Gumo's take
Hotel Grand Visava in Lonavala is a 3-star property known for its vegetarian restaurant, outdoor pool with a lifeguard, and 24-hour room service. It caters well to families and couples, with many guests praising the cleanliness, friendly staff, and breakfast buffet. While the hotel has a strong reputation for hospitality and convenience, some guests have noted inconsistencies in food quality and service, particularly in non-vegetarian dining and during peak hours.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 72
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised 24-hour room service and friendly, responsive staff, especially individuals like Sachin, Vishnu, and Vandana.
- Well-maintained outdoor pool and clean, spacious rooms with modern amenities.
- Vegetarian restaurant with a strong reputation, highlighted by 14 mentions of 'vegetarian cuisine' and positive dining sentiment.
Worth knowing
- Inconsistent food quality in non-vegetarian offerings, with complaints about frozen food and slow service.
- Some guests reported issues with room cleanliness and maintenance, including broken fixtures and unpleasant odors.
- Limited or poorly maintained facilities such as the gym and indoor games area, with some guests noting unclean conditions.
- Occasional problems with discriminatory treatment of guests and unfulfilled booking promises, particularly regarding discounts and amenities.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Hair salon
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Game room
- Kid-friendly
- Babysitting
- Outdoor pool
- Lifeguard
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Air conditioning
Common questions
Does the hotel have 24-hour room service?
Yes, Hotel Grand Visava offers 24-hour room service, which is one of its key strengths and a highlight for guests.
Is the hotel suitable for families?
Yes, the hotel is well-suited for families, with spacious rooms, a well-maintained outdoor pool with a lifeguard, and positive feedback on cleanliness and staff friendliness.
What are the dining options at the hotel?
The hotel has a highly praised vegetarian restaurant and a breakfast buffet. However, non-vegetarian food has received some complaints about quality and consistency.
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