HOTEL GRAND VISAVA, LONAVALA

HOTEL GRAND VISAVA, LONAVALA, CTC. No - 163, Ward B, Old Mumbai - Pune Hwy, Lonavala, Maharashtra 410401

4.2 · 2,425 reviews analysed
HOTEL GRAND VISAVA, LONAVALA – photo 1
HOTEL GRAND VISAVA, LONAVALA – photo 2
HOTEL GRAND VISAVA, LONAVALA – photo 3
HOTEL GRAND VISAVA, LONAVALA – photo 4

Gumo's take

Hotel Grand Visava in Lonavala is known for its contemporary rooms, vegetarian restaurant, and outdoor pool, offering a comfortable and family-friendly stay. The hotel is praised for its attentive and helpful staff, particularly individuals like Mr. Sushant Thakur, Mr. Sachin Tate, and Mr. Vishnu Kumar, who are frequently highlighted for their exceptional service. While the food and facilities receive mixed feedback, the hotel's location on the main road and spacious parking make it a convenient choice for travelers. It is especially recommended for group events and family stays.

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How guests rate it

Location
85
Facilities
70
Staff & Service
88
Room Comfort & Cleanliness
78

What guests love

  • Highly responsive and friendly staff, with multiple guests specifically mentioning individuals like Mr. Sushant Thakur and Mr. Sachin Tate for their exceptional service.
  • Clean and spacious rooms with a modern ambience, often described as 'cozy' and 'well-maintained' by guests.
  • Convenient location on the main road with ample parking, making it accessible for both tourists and business travelers.

Worth knowing

  • Mixed reviews about food quality, with some guests noting that non-vegetarian items are often frozen or undercooked and that the variety is limited.
  • Some complaints about the condition of rooms and bathrooms, including issues with bed comfort, cleanliness of washrooms, and missing amenities like hand wash and slippers.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Hair salon
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Game room
  • Kid-friendly
  • Babysitting
  • Outdoor pool
  • Lifeguard
  • Parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Air conditioning

Common questions

Is the hotel suitable for families or group events?

Yes, Hotel Grand Visava is recommended for family stays and group events due to its spacious rooms, friendly staff, and convenient location on the main road with ample parking.

What are the key strengths of the hotel's service and facilities?

The hotel is known for its highly responsive and friendly staff, including individuals like Mr. Sushant Thakur and Mr. Sachin Tate, who are frequently praised for their exceptional service. It also offers clean, spacious rooms with a modern ambience and a convenient location with ample parking.

Are there any notable limitations or issues guests should be aware of?

Some guests have reported mixed feedback regarding the food quality, particularly with non-vegetarian items being frozen or undercooked. Additionally, there have been complaints about room and bathroom conditions, such as bed comfort and missing amenities like hand wash and slippers.

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