HOTEL GRAND VISAVA, LONAVALA

HOTEL GRAND VISAVA, LONAVALA, CTC. No - 163, Ward B, Old Mumbai - Pune Hwy, Lonavala, Maharashtra 410401

3-star property 4.2 · 2,451 reviews analysed
HOTEL GRAND VISAVA, LONAVALA – photo 1
HOTEL GRAND VISAVA, LONAVALA – photo 2
HOTEL GRAND VISAVA, LONAVALA – photo 3
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Gumo's take

Hotel Grand Visava in Lonavala is known for its contemporary rooms, vegetarian restaurant, and outdoor pool with lifeguard supervision. It appeals to families, business travelers, and those seeking a relaxed stay with good amenities. Guests frequently praise the 24-hour room service, cleanliness, and helpful staff like Sachin and Vishnu Kumar. While the hotel has a strong reputation for hospitality and location near key attractions like Sunil's Celebrity Wax Museum, some reviews highlight inconsistencies in food quality and service responsiveness.

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How guests rate it

Location
89
Facilities
78
Staff & Service
86
Room Comfort & Cleanliness
82

What guests love

  • Highly praised 24-hour room service and prompt, friendly staff like Sachin and Vishnu Kumar
  • Well-maintained outdoor pool with lifeguard supervision and a newly renovated game zone
  • Vegetarian restaurant with positive feedback on vegetarian cuisine and breakfast buffet

Worth knowing

  • Mixed reviews on food quality, with some guests noting slow service and stale or frozen dishes
  • Inconsistent room conditions reported in some reviews, including broken fixtures and uncomfortable beds
  • Occasional lapses in service responsiveness, including delayed room service and poor communication

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Hair salon
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Game room
  • Kid-friendly
  • Babysitting
  • Outdoor pool
  • Lifeguard
  • Parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Air conditioning

Common questions

Does the hotel have 24-hour room service?

Yes, Hotel Grand Visava offers 24-hour room service, which is one of its key strengths and a rare feature in the area.

Is there a vegetarian restaurant on-site?

Yes, the hotel has a vegetarian restaurant with positive feedback on its vegetarian cuisine and breakfast buffet, making it a highlight for guests.

What are the guest reviews like regarding the food quality?

Guest reviews are mixed regarding food quality; while the vegetarian restaurant and breakfast are praised, some guests reported slow service and stale or frozen dishes.

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