Hotel Om Palace
Hotel Om Palace, near lucky Wax Mueseum, opp. Old Mumbai - Pune Highway, Varsoli, Maharashtra 410403
Gumo's take
Hotel Om Palace is a budget-friendly option in Lonavala, known for its spacious rooms, 24-hour front desk, and proximity to the highway. Guests often praise the cleanliness of the rooms and the helpfulness of the staff, particularly individuals like Sanjeet, Sagar, and Bipin. However, the hotel has mixed reviews regarding noise from the highway and nearby construction, and some guests have reported issues with hygiene, hot water availability, and uncooperative staff. It is a popular choice for families and couples seeking affordable accommodation, especially for short stays.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 62
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 68
What guests love
- Spacious and clean rooms, with some guests noting exceptional cleanliness and maintenance.
- Helpful and friendly staff, with several named individuals (e.g., Sanjeet, Sagar, Bipin) receiving specific praise for their service.
- 24-hour front desk and room service, which are rare in the area.
Worth knowing
- Noise from the highway and nearby construction, which can disturb sleep and reduce the peacefulness of the stay.
- Issues with hot water availability, including reliance on solar heating with limited hours and inconsistent service.
- Some reports of unclean rooms, including dirty bed linens, mold, and poor hygiene in bathrooms.
- Uncooperative or rude staff in some cases, with complaints about poor customer service and unprofessional behavior.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Pool
- English
- Hindi
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Baggage storage
- Convenience store
- Full-service laundry
- Housekeeping
- Parking
- Local shuttle
- Air conditioning
- Kitchen
Common questions
Is Hotel Om Palace suitable for families?
Yes, Hotel Om Palace is a popular choice for families due to its spacious and clean rooms, kid-friendly amenities, and affordable pricing for short stays. Many guests have praised the hotel for being family-friendly and well-maintained.
Does the hotel have 24-hour front desk service?
Yes, Hotel Om Palace has a 24-hour front desk, which is a rare feature in the area. This ensures guests can check in or get assistance at any time of the day.
Are there any issues with noise or disturbances at the hotel?
Some guests have reported noise from the nearby highway and construction, which can affect sleep and the overall peacefulness of the stay. This is a common concern mentioned in reviews.
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