Hotel Om Palace
Hotel Om Palace, near lucky Wax Mueseum, opp. Old Mumbai - Pune Highway, Varsoli, Maharashtra 410403
Gumo's take
Hotel Om Palace in Lonavala is a budget-friendly option offering spacious rooms, a restaurant, and 24-hour front desk service. It is known for its cleanliness and helpful staff, with many guests praising the room service and breakfast. However, recurring issues include poor room hygiene, lack of hot water availability, and noise from the highway. It suits travelers seeking affordability and basic amenities, though it may not be ideal for those prioritizing comfort or tranquility.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 62
- Staff & Service
- 70
- Room Comfort & Cleanliness
- 58
What guests love
- Helpful and attentive staff, with several guests specifically mentioning kind and responsive service from named employees like Sanjeet and Vipin.
- Cleanliness of rooms and bathrooms is frequently praised, with many reviews noting well-maintained and hygienic conditions.
- Affordable pricing with spacious rooms, especially for budget-conscious travelers.
Worth knowing
- Recurring complaints about poor room hygiene, including dirty bed linens, mold, and unpleasant odors.
- Hot water availability is inconsistent, relying on solar heating with limited hours and additional charges.
- Noise from the highway and nearby toll plaza disturbs guests, especially in rooms without soundproofing.
- Some amenities like geyser and exhaust fan are missing or malfunctioning, affecting guest comfort.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Pool
- English
- Hindi
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Baggage storage
- Convenience store
- Full-service laundry
- Housekeeping
- Parking
- Local shuttle
- Air conditioning
- Kitchen
Common questions
Does Hotel Om Palace have 24-hour front desk service?
Yes, Hotel Om Palace has a 24-hour front desk, which is one of the few hotels in the area offering this service.
Is the hotel clean and hygienic?
Opinions vary: while many guests praise the cleanliness of the rooms and bathrooms, there are recurring complaints about poor hygiene, including dirty linens, mold, and unpleasant odors.
Is there a restaurant or breakfast available at the hotel?
Yes, the hotel has a restaurant and offers breakfast, which is frequently praised by guests. However, breakfast is available for an extra charge.
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