Jewel Resorts lonavala

Jewel Resorts lonavala, Petrol pump, Shania Rd, near Bharat, Gavliwada, Lonavala, Maharashtra 410401

4.0 · 603 reviews analysed
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Gumo's take

Jewel Resorts Lonavala is a budget-friendly hotel known for its central location near the market and railway station, making it ideal for travelers seeking convenience. Guests often praise the friendly and helpful staff, particularly individuals like Vinod, Joginder, and Shaji, who are frequently mentioned for their service. The hotel features a swimming pool, garden, and a game room, with some guests appreciating the breakfast buffet and proximity to local attractions like Lonavala Lake and Kune Falls. However, recurring complaints about cleanliness, especially in bathrooms and rooms, and inconsistent maintenance of facilities like AC and plumbing, suggest a mixed experience.

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How guests rate it

Location
88
Facilities
68
Staff & Service
82
Room Comfort & Cleanliness
52

What guests love

  • Friendly and helpful staff, particularly Vinod, Joginder, and Shaji, who are frequently praised for their service.
  • Central location within walking distance to Lonavala's main market and railway station.
  • Affordable pricing with spacious rooms and amenities like a swimming pool and garden.

Worth knowing

  • Recurring complaints about poor room and bathroom cleanliness, including unclean bedding, broken fixtures, and unpleasant odors.
  • Inconsistent maintenance of in-room facilities like AC units, geyser, and plumbing.
  • Limited or poor hygiene in shared facilities like the swimming pool and dining area.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (extra charge)
  • EV charger
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Business center
  • Meeting rooms
  • Arabic
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Bicycle rental (free)
  • Game room
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Outdoor pool
  • Lifeguard
  • Massage
  • Spa
  • Hair salon
  • Doctor on call
  • Not accessible
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Cats allowed
  • Air conditioning

Common questions

Is the hotel clean and well-maintained?

The hotel has mixed reviews regarding cleanliness. While some guests appreciate the amenities, there are recurring complaints about poor room and bathroom cleanliness, including unclean bedding, broken fixtures, and unpleasant odors.

What are the main positive aspects of staying at Jewel Resorts Lonavala?

Guests frequently praise the friendly and helpful staff, particularly Vinod, Joginder, and Shaji, as well as the central location near the market and railway station. The hotel also offers amenities like a swimming pool, breakfast buffet, and 24-hour room service.

Does the hotel have good dining options?

Yes, the hotel has a restaurant with a dinner buffet and guests have praised the breakfast buffet. However, there are some complaints about the hygiene in shared dining areas.

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