Mayur Retreat & Spa

Mayur Retreat & Spa, Old Mumbai - Pune Hwy, next to L&T Learning Centre, beside Dargah, Arsiwalla Villa, Lonavala, Maharashtra 410401

★ 4.7 · 4,663 reviews analysed
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Gumo's take

Mayur Retreat & Spa in Lonavala is a highly-rated hotel known for its excellent food, friendly service, and peaceful atmosphere. Guests frequently praise the breakfast buffet, restaurant quality, and the cleanliness of the rooms and facilities. The hotel is particularly well-suited for families, couples, and business travelers, with amenities like a 24-hour business center, meeting rooms, and a well-maintained swimming pool. Its proximity to Kune Falls and other local attractions adds to its appeal as a convenient and relaxing retreat.

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How guests rate it

Location
89
Facilities
86
Staff & Service
92
Room Comfort & Cleanliness
88

What guests love

  • Outstanding food quality and variety, especially breakfast and buffet meals, with specific praise for the restaurant and staff like Mr. Satish and Mr. Anil.
  • Highly responsive and friendly staff, with many reviews highlighting the helpfulness and professionalism of the service team.
  • Well-maintained and clean facilities, including a peaceful atmosphere and a clean swimming pool.

Worth knowing

  • Some guests reported issues with room maintenance, including clogged bathrooms, non-working telephones, and outdated infrastructure in certain rooms.
  • A few reviews mentioned that the food quality was inconsistent, particularly with specific dishes like dosa.
  • A small number of guests found the pricing to be inconsistent with the perceived quality of the rooms and services.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Business center
  • Meeting rooms
  • Air conditioning
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Game room
  • Kid-friendly
  • Outdoor pool
  • Hot tub
  • Spa
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is the hotel's breakfast highly rated?

Yes, the breakfast buffet at Mayur Retreat & Spa is frequently praised by guests, with positive mentions in 146 reviews. Many travelers highlight the quality and variety of the breakfast offerings.

What are the main issues guests have reported with the hotel rooms?

Some guests have reported issues with room maintenance, including clogged bathrooms, non-working telephones, and outdated infrastructure in certain rooms. These concerns were noted in the key limitations section of the hotel data.

Does the hotel have a restaurant and what do guests say about the food?

Yes, the hotel has a restaurant, and guests frequently praise the food quality, especially the breakfast and buffet meals. The restaurant received positive mentions in 365 reviews, with specific praise for staff like Mr. Satish and Mr. Anil.

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