Nurvi Stays

QC6X+2Q4 Nurvi Stays, Maval, Waksai, Maharashtra 410403

3.4 · 16 reviews analysed
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Gumo's take

Nurvi Stays in Lonavala is a mixed-experience property that offers spacious and clean rooms, but suffers from significant maintenance and service issues. While some guests praise the warm hospitality of the caretaker Kishan bhaiya and the good location, others report misleading listings, unprofessional behavior from the owner, and poor maintenance of facilities like the pool and AC. The property appears to be a hit-or-miss choice, with a strong divide between positive and negative guest experiences.

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How guests rate it

Location
65
Facilities
45
Staff & Service
35
Room Comfort & Cleanliness
60

What guests love

  • Spacious and clean rooms with good amenities, as noted by some guests.
  • Warm and family-like hospitality from the caretaker, Kishan bhaiya.

Worth knowing

  • Poor maintenance of facilities, including broken pool tiles, weak metal staircase, and malfunctioning AC.
  • Unprofessional and rude behavior from staff and the owner, including threats and lack of accountability.
  • Misleading listings and lack of transparency in pricing and availability.
  • Unreliable booking process with reports of non-delivery of booked cottages and non-refund of payments.

Common questions

What are the main issues guests have reported with Nurvi Stays?

Guests have reported significant maintenance issues, such as broken pool tiles, a weak metal staircase, and malfunctioning AC. Additionally, there are reports of unprofessional behavior from staff and the owner, including threats and a lack of accountability.

What are the positive aspects of staying at Nurvi Stays?

Some guests praise the spacious and clean rooms with good amenities, as well as the warm and family-like hospitality provided by the caretaker, Kishan bhaiya. The property is also noted for its good location in Lonavala.

Are there any concerns about booking or payment at Nurvi Stays?

Yes, there are concerns about the booking process, including misleading listings, lack of transparency in pricing, and reports of non-delivery of booked cottages. Some guests also mention issues with non-refunds of payments.

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