OYO 18928 Star Regency
OYO 18928 Star Regency, Justice, Telang Rd, Behind Telephone Exchange, Lonavala, Maharashtra 410401
Gumo's take
OYO 18928 Star Regency in Lonavala is a budget-friendly hotel known for its proximity to the railway station and market, making it convenient for travelers. It features a swimming pool, indoor games like carrom and table tennis, and a restaurant with a breakfast buffet that guests often praise. While the hotel has a decent location and some recreational amenities, it is best suited for short stays or budget-conscious travelers who prioritize convenience over luxury. The property has mixed reviews regarding maintenance and cleanliness, with some guests reporting issues with hot water and room conditions.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 62
- Staff & Service
- 67
- Room Comfort & Cleanliness
- 58
What guests love
- Convenient location near Lonavala Railway Station and market, with easy access to local attractions.
- Praised for its breakfast buffet and in-house dining options.
- Swimming pool and recreational facilities like table tennis and carrom attract families and groups.
Worth knowing
- Multiple reports of cleanliness issues, including dirty swimming pools, foul-smelling carpets, and poorly maintained rooms.
- Hot water and electrical issues were frequently mentioned in negative reviews.
- Some guests found the food overpriced and of inconsistent quality.
- Service at the front desk was described as unresponsive or unprofessional in several reviews.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Outdoor pool
- Air conditioning
- Kitchen
- Restaurant
- Room service
- Breakfast (free)
- Kid-friendly
- Parking
- Local shuttle
Common questions
Is there a restaurant or breakfast option available at the hotel?
Yes, the hotel has a restaurant with a breakfast buffet that is often praised by guests.
What are the main issues reported by guests regarding the hotel's maintenance and cleanliness?
Some guests have reported issues with cleanliness, including dirty swimming pools, foul-smelling carpets, and poorly maintained rooms. There are also frequent mentions of hot water and electrical problems.
How is the service at the hotel according to guest reviews?
Guests have mixed experiences with the service; while there are 29 positive mentions, there are also 10 negative reviews describing the front desk service as unresponsive or unprofessional.
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