Regenta SGS Greenotel - Lonavala

Regenta SGS Greenotel - Lonavala, Old Mumbai - Pune Hwy, Gawliwada, Rao Colony, Lonavala, Maharashtra 410401

3-star property 4.4 · 2,346 reviews analysed
Regenta SGS Greenotel - Lonavala – photo 1
Regenta SGS Greenotel - Lonavala – photo 2
Regenta SGS Greenotel - Lonavala – photo 3
Regenta SGS Greenotel - Lonavala – photo 4

Gumo's take

Regenta SGS Greenotel in Lonavala is a 3-star hotel known for its vegetarian food, rooftop pool, and central location. Guests frequently praise the restaurant, particularly the buffet and Jain options, and highlight the attentive service from staff like Jyoti and Nirmala. The hotel is popular for family stays and events, with a focus on cleanliness and vegetarian cuisine. While the location is convenient and the rooms are generally well-maintained, some guests have reported issues with bathroom cleanliness and slow service.

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How guests rate it

Location
89
Facilities
82
Staff & Service
86
Room Comfort & Cleanliness
78

What guests love

  • Highly praised vegetarian food and Jain options, with multiple reviews highlighting the quality and variety of the buffet.
  • Well-maintained rooftop pool and games area, offering a pleasant and scenic experience.
  • Attentive and responsive staff, with specific mentions of individuals like Jyoti, Nirmala, and Sagar for their exceptional service.

Worth knowing

  • Some guests reported issues with bathroom cleanliness and maintenance, including thin curtains and dirty bedding.
  • Occasional complaints about slow and unresponsive service, particularly in dining and room service.
  • Valet parking and event coordination have been criticized for being poorly managed in some instances.

Amenities

  • Pool
  • Breakfast
  • Wi-Fi
  • Parking
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Front desk
  • Baggage storage
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping
  • Fitness center
  • No spa
  • Accessible
  • No pets
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast buffet
  • Activities

Common questions

Is the hotel's restaurant suitable for guests following a vegetarian or Jain diet?

Yes, the hotel is highly praised for its vegetarian food and Jain options, with multiple reviews highlighting the quality and variety of the buffet.

Are there any reported issues with the hotel's cleanliness?

Some guests reported issues with bathroom cleanliness and maintenance, including thin curtains and dirty bedding, though overall property cleanliness is positively reviewed.

Does the hotel offer 24-hour room service?

Yes, the hotel is one of the few in the area with 24-hour room service, as noted in guest reviews.

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