Retreat Heritage
Retreat Heritage, Bus Stand, C.T.S No.22, R.S.No.208, near Bank of Baroda, Off, Old Mumbai - Pune Hwy, near Post Office, Lonavala, Maharashtra 410401
Gumo's take
Retreat Heritage in Lonavala is a relaxed, family-friendly hotel known for its excellent service, clean rooms, and good food. Guests frequently praise the staff for being polite and cooperative, and the informal vegetarian restaurant with a dinner buffet is a highlight. The hotel is well-suited for corporate events, family stays, and weekend getaways, with a convenient location near the railway station and major attractions like Sunil's Celebrity Wax Museum and Lion Point. While the hotel has a few minor issues, the overall experience is positive and highly recommended by many guests.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 91
- Room Comfort & Cleanliness
- 82
What guests love
- Outstanding staff service with many guests noting the staff's politeness, helpfulness, and cooperative behavior.
- Clean and comfortable rooms, with many reviews highlighting the cleanliness and comfort of the accommodations.
- Good food quality and service, especially the breakfast buffet and vegetarian restaurant, which are frequently praised.
Worth knowing
- Some guests mentioned that the rooms are compact and may not match the appearance in photos.
- A few negative reviews pointed out issues with basic amenities and toiletries not being adequately provided.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Full-service laundry
- Parking
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Outdoor pool
- Air conditioning
Common questions
Is the hotel suitable for families with children?
Yes, Retreat Heritage is kid-friendly and family-friendly, with clean and comfortable rooms and a relaxed atmosphere, making it a good choice for family stays.
Is there 24-hour room service available?
Yes, Retreat Heritage is one of the few hotels in the area with 24-hour room service, which is a notable convenience for guests.
What are the dining options at the hotel?
The hotel features an informal vegetarian restaurant with a dinner buffet, and guests have praised the food quality and breakfast buffet. Room service is also available 24 hours a day.
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