Ritz Heritage
2, Ritz Heritage, 2, Old Mumbai - Pune Hwy, Gautam Park Society, St.Stanislaus Villa, Rao Colony, Lonavala, Maharashtra 410401
Gumo's take
Ritz Heritage in Lonavala is a budget-friendly, heritage-style hotel known for its spacious rooms, vegetarian restaurant, and proximity to the railway station. While some guests praise its cleanliness, helpful staff, and reasonable pricing, others report recurring issues with room maintenance, noise from nearby train tracks, and inconsistent service. It is best suited for travelers seeking a simple, affordable stay in a convenient location, though it may not be ideal for those prioritizing quiet or luxury.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 62
- Staff & Service
- 74
- Room Comfort & Cleanliness
- 58
What guests love
- Helpful and friendly staff, particularly Kapil and other named employees, who are praised for their support and responsiveness.
- Spacious and reasonably priced rooms, with some guests noting that the bathrooms are larger than expected.
- Convenient location near the railway station and local attractions, making it ideal for budget travelers.
Worth knowing
- Recurring complaints about poor room maintenance, including water leakage, mold, and peeling paint.
- Significant noise disturbance from the nearby railway track, affecting sleep and comfort for some guests.
- Inconsistent service and hygiene, with reports of unclean bedding, dirty bathrooms, and unresponsive staff.
- Limited and sometimes overpriced food options, with some guests noting that the quality and variety are subpar.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Pool
- Air conditioning
- Kitchen
- Restaurant
- Room service
- Breakfast (free)
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Local shuttle
- Pet-friendly
Common questions
Is Ritz Heritage in Lonavala a good option for budget travelers?
Yes, Ritz Heritage is a budget-friendly hotel with spacious and reasonably priced rooms, making it ideal for travelers seeking an affordable stay in a convenient location near the railway station.
Are there any noise issues at Ritz Heritage?
Yes, some guests have reported significant noise disturbances from the nearby railway track, which can affect sleep and overall comfort.
What are the common maintenance issues reported by guests?
Guests have reported recurring maintenance issues such as water leakage, mold, and peeling paint in the rooms, which can impact the overall stay experience.
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