Santorini Cabins by Palette Homes - Cottages | Pool | Mountain View | Lonavala
QFGH+P3H Santorini Cabins by Palette Homes - Cottages | Pool | Mountain View | Lonavala, Lonavala, Dahivali, Maharashtra 410405
Gumo's take
Santorini Cabins by Palette Homes in Lonavala is a Greek-themed property offering cottages and villas with a focus on aesthetics and mountain views. It is popular among couples and small groups seeking a peaceful retreat, with many guests praising the cleanliness, hospitality, and aesthetic appeal of the accommodations. However, the property has faced criticism for inconsistent maintenance, hygiene issues, and unmet expectations compared to online imagery. Guests who had positive experiences often highlighted the friendly staff, especially Vijay and Mithun, and the serene mountain surroundings.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 62
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 68
What guests love
- Friendly and helpful staff, particularly Vijay and Mithun, who are frequently mentioned for their warm hospitality and responsiveness.
- Aesthetic and well-maintained cottages with a Santorini-style theme, offering a peaceful and scenic mountain view.
- Positive food experiences, with many guests praising the quality and taste of meals, especially vegetarian options.
Worth knowing
- Inconsistent maintenance and cleanliness, with multiple reports of unhygienic rooms, broken fixtures, and poor pool maintenance.
- Misleading online imagery, as several guests noted that the actual property did not match the photos or descriptions.
- Issues with amenities such as non-functional AC, Wi-Fi, and TV, as well as unavailability of promised facilities like free water and toiletries.
- Poor service from some staff members, including unresponsiveness and lack of professionalism, particularly from Lakshmi and Resham.
Amenities
- Wi-Fi
- Smoke-free property
- Pool
- Breakfast (free)
- Front desk (24 hour)
- Full-service laundry
- Local shuttle
- Kitchen
Common questions
Are the cottages at Santorini Cabins by Palette Homes well-maintained and clean?
Guests have reported mixed experiences with maintenance and cleanliness. While some praised the aesthetic appeal and cleanliness, others noted unhygienic rooms, broken fixtures, and inconsistent upkeep.
Is there a hot tub available at the hotel?
Yes, guests have mentioned the presence of hot tubs at the property, making it a notable feature for some travelers.
What kind of food options are available at the hotel?
The hotel has received positive feedback for its food, especially vegetarian options. Many guests praised the quality and taste of the meals, particularly during breakfast.
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