Sarovar Portico, Lonavala
Sarovar Portico, Lonavala, Frichley Hill Rd, Arsiwalla Villa, Lonavala, Maharashtra 410403
Gumo's take
Sarovar Portico, Lonavala is a mid-range hotel offering simple rooms with mountain views and a spa, suitable for travelers seeking a quiet retreat. It is known for friendly staff and decent food, particularly breakfast. However, guest experiences are mixed, with recurring complaints about room size, bathroom quality, and inconsistent service. The hotel is praised for its location near attractions like Sunil's Celebrity Wax Museum and for being kid-friendly.
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Research this stayHow guests rate it
- Location
- 73
- Facilities
- 58
- Staff & Service
- 71
- Room Comfort & Cleanliness
- 62
What guests love
- Friendly and cooperative staff, as noted in multiple positive reviews.
- Clean and comfortable rooms with good breakfast options, especially the breakfast buffet.
- Convenient location near attractions like Sunil's Celebrity Wax Museum and natural points of interest.
Worth knowing
- Bathrooms are frequently described as cramped and poorly ventilated, with plumbing issues reported.
- Facilities like the swimming pool are criticized for being small and poorly maintained.
- Service inconsistencies, including unprofessional behavior and slow responsiveness, are frequently mentioned in negative reviews.
- Room amenities and overall property quality are sometimes below expectations for the brand and price.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Outdoor pool
- Spa
- Air conditioning
- Kitchen in some rooms
Common questions
Is the breakfast at Sarovar Portico, Lonavala included in the room price?
Yes, breakfast is included for guests, with a breakfast buffet being a notable highlight according to guest reviews.
What are the main complaints about the hotel's facilities?
Guests frequently mention that the bathrooms are cramped and poorly ventilated, and the swimming pool is small and poorly maintained.
How is the service at Sarovar Portico, Lonavala?
The service is mixed, with 100 positive mentions but also 43 negative reviews highlighting unprofessional behavior and slow responsiveness.
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