Sunrise Hill Resort Khandala Lonavala

Sunrise Hill Resort Khandala Lonavala, Plot no 51, Hill Top Colony, opp Government Rest House Near Khandala Talav, opp Kohinoor American School, Khandala, Pune, Maharashtra 410301

2-star property 3.6 · 2,105 reviews analysed
Sunrise Hill Resort Khandala Lonavala – photo 1
Sunrise Hill Resort Khandala Lonavala – photo 2
Sunrise Hill Resort Khandala Lonavala – photo 3
Sunrise Hill Resort Khandala Lonavala – photo 4

Gumo's take

Sunrise Hill Resort Khandala Lonavala is a low-key hillside hotel offering basic amenities like an outdoor pool, casual dining, and a game room. It is best suited for budget-conscious travelers seeking a quiet retreat with scenic views of Khandala Lake and nearby attractions like Kune Falls. While the hotel has a few unique features such as room service and a restaurant (rare in the area), it struggles with cleanliness, maintenance, and service consistency. Guests often praise the location and views but express disappointment with the condition of rooms, bathrooms, and staff behavior.

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How guests rate it

Location
72
Facilities
53
Staff & Service
48
Room Comfort & Cleanliness
42

What guests love

  • Scenic hillside location with views of Khandala Lake and proximity to Kune Falls (4 minutes by car).
  • One of the few hotels in the area with a restaurant and room service, offering a variety of food options.
  • Basic amenities like a game room, billiards table, and outdoor pool are available for guest entertainment.

Worth knowing

  • Recurring complaints about unclean and poorly maintained rooms, including cockroach infestations, stained bed linens, and broken fixtures.
  • Negative sentiment around bathrooms, with reports of foul odors, algae, and broken taps.
  • Staff behavior is frequently criticized as unprofessional, rude, or unhelpful, with multiple reports of poor communication and service delays.
  • Facilities like the swimming pool and children’s play area are described as poorly maintained or in disrepair.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Game room
  • Front desk (24 hour)
  • Full-service laundry
  • Outdoor pool
  • Air conditioning
  • Kitchen in some rooms
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Kid-friendly
  • Parking
  • Airport shuttle (extra charge)
  • Local shuttle

Common questions

Is there a restaurant at Sunrise Hill Resort Khandala Lonavala?

Yes, Sunrise Hill Resort Khandala Lonavala is one of the few hotels in the area with a restaurant. It offers a variety of food options, including a breakfast buffet, table service, and room service.

What are the main issues guests have reported about the hotel?

Guests have frequently reported issues with cleanliness and maintenance, including unclean rooms, cockroach infestations, stained bed linens, and broken fixtures. The bathrooms are also a common concern, with complaints about foul odors, algae, and broken taps.

How is the hotel's location and what nearby attractions are close by?

The hotel is located on a scenic hillside with views of Khandala Lake and is highly praised for its location. It is just a 4-minute drive from Kune Falls, making it convenient for guests looking to explore nearby attractions.

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