The Fern Lonavala
The Fern Lonavala, 84/1 to 4/2, Maval, Valvan, Lonavala, Maharashtra 410403
Gumo's take
The Fern Lonavala is a 5-star hotel known for its upscale ambiance, refined restaurant, and warm hospitality. It is particularly praised for its spacious and clean rooms, attentive service, and amenities like the outdoor pool and spa. While it is a popular choice for families and couples seeking a peaceful retreat, some guests have noted inconsistencies in service and maintenance, especially in the dining and recreational areas.
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Research this stayHow guests rate it
- Location
- 79
- Facilities
- 73
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Highly praised service with many guests specifically thanking staff like Mr. Yogesh, Ms. Harman, and Mr. Sunil for their attentiveness and hospitality.
- Excellent breakfast buffet with a wide variety of options, including live cooking stations.
- Well-maintained outdoor pool and spa, with a peaceful ambiance ideal for relaxation.
Worth knowing
- Mixed feedback on dining quality, with some guests noting average food and delays in service.
- Recreational facilities like the kids' play area and game room are underdeveloped or poorly maintained.
- Some rooms and common areas have reported cleanliness issues, including foul smells and unclean cups or linens.
- Location can be inconvenient for some guests due to lack of signage and limited public transport options.
Amenities
- Wi-Fi
- Credit cards
- Game room
- Kid-friendly
- Pool
- Outdoor pool
- Hot tub
- Fitness center
- Spa
- Business center
- Meeting rooms
- Private bathroom
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Valet parking
- Transfer
- Local shuttle
- Accessible parking
- Air conditioning
- Coffee maker
- Minibar
Common questions
Is the breakfast at The Fern Lonavala worth mentioning, and what can I expect?
Yes, the breakfast is highly praised by guests. The hotel offers an excellent breakfast buffet with a wide variety of options, including live cooking stations, making it a positive highlight for many visitors.
What are the main concerns guests have about the hotel's service and maintenance?
While service is generally praised, with many guests thanking specific staff members, there are some reports of inconsistencies, particularly in dining and recreational areas. Additionally, some rooms and common areas have had cleanliness issues, such as foul smells and unclean cups or linens.
Does the hotel have good recreational facilities for families?
The hotel has an outdoor pool, spa, and a kids' play area, which are ideal for families. However, the kids' play area and game room have been noted as underdeveloped or poorly maintained by some guests.
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