The Lagoona Resort
S No. 55, The Lagoona Resort, Gold Valley Sector D, Tungarli, Lonavala, Maharashtra 410403
Gumo's take
The Lagoona Resort in Lonavala is a mid-range, family-friendly retreat known for its scenic views, spacious rooms with balconies, and a range of recreational activities. It is well-suited for travelers seeking a peaceful getaway with access to nearby attractions like Della Adventure and Wet N Joy Water Park. While the resort receives praise for its cleanliness, friendly staff, and excellent food at Cinnamon restaurant, some guests have reported maintenance issues and inconsistent service. Overall, it offers a comfortable and memorable stay for those prioritizing tranquility and scenic surroundings.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 75
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Spacious and well-maintained rooms with private balconies offering scenic views
- Friendly and helpful staff, with several guests highlighting exceptional service from individuals like Suman Das and Chef Mukesh
- Diverse recreational activities including an outdoor pool, zip-line, archery, and boating options
- Delicious food at Cinnamon restaurant, with a highly praised breakfast spread and a la carte options
Worth knowing
- Maintenance issues in some rooms, including malfunctioning showers, leaky balconies, and outdated interiors
- Inconsistent service quality, with some guests reporting unprofessional behavior and slow response times from staff
- Facilities like the pool table and boating area require better upkeep and maintenance
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Game room
- Kid-friendly
- Activities for kids
- Pool
- Outdoor pool
- Lifeguard
- Doctor on call
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower in some rooms
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Gift shop
- Housekeeping (daily)
- Parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Not accessible
- Air conditioning
- Minibar
Common questions
Does The Lagoona Resort have a swimming pool?
Yes, The Lagoona Resort has an outdoor pool with a lifeguard on duty for guest safety.
Are there kid-friendly activities available at the resort?
Yes, the resort is kid-friendly and offers various activities for children, making it a great choice for family stays.
What are some common guest concerns about The Lagoona Resort?
Some guests have reported maintenance issues in rooms, such as malfunctioning showers and leaky balconies, as well as inconsistent service quality from staff.
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