The Metropole by Keyboard Hotels
The Metropole by Keyboard Hotels, ST Stand Road, opp. Bank of Baroda, E Ward, Gawliwada, Rao Colony, Lonavala, Maharashtra 410401
Gumo's take
The Metropole by Keyboard Hotels in Lonavala is a mid-range hotel known for its convenient central location, two well-maintained swimming pools, and generally friendly and helpful staff. It appeals to travelers seeking a relaxed stay with easy access to local attractions like Sunil's Celebrity Wax Museum and Lion Point. While the hotel has received praise for its food and service, recurring issues include maintenance concerns, cleanliness problems in some rooms, and inconsistent elevator functionality. Overall, it offers a decent experience for budget-conscious travelers and families, though improvements in infrastructure and hygiene could elevate its appeal.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 72
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 68
What guests love
- Friendly and responsive staff, with several reviews highlighting exceptional service from individuals like Mr. Nakul, Mr. Rahul Bagul, and Mr. Alexander.
- Well-maintained swimming pools, with two pools (one at the rooftop and one in the garden) frequently mentioned as a highlight.
- Strategic location in the heart of Lonavala, close to the railway station, market, and local attractions like Sunil's Celebrity Wax Museum and Lion Point.
Worth knowing
- Maintenance issues, including broken lifts, malfunctioning ACs, and poor room fittings, were frequently reported in negative reviews.
- Hygiene and cleanliness concerns, such as dirty rooms, rodent infestations, and unclean bathrooms, were raised by multiple guests.
- Limited food variety and overpriced dining options, with some reviews noting poor food quality and slow service.
Amenities
- Wi-Fi (free)
- Game room
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Local shuttle
- Accessible
- Air conditioning
- Restaurant
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Pool
Common questions
Is the hotel's location convenient for visiting local attractions?
Yes, The Metropole by Keyboard Hotels is centrally located in Lonavala and is within walking distance of popular attractions like Sunil's Celebrity Wax Museum and Lion Point.
What are the main issues guests have reported about the hotel?
Guests have reported maintenance issues such as broken elevators and malfunctioning ACs, as well as cleanliness concerns like dirty rooms and rodent infestations in some areas.
How is the service at The Metropole by Keyboard Hotels?
The service is generally positive, with many guests praising the friendly and helpful staff, including individuals like Mr. Nakul, Mr. Rahul Bagul, and Mr. Alexander.
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