The Metropole by Keyboard Hotels
The Metropole by Keyboard Hotels, ST Stand Road, opp. Bank of Baroda, E Ward, Gawliwada, Rao Colony, Lonavala, Maharashtra 410401
Gumo's take
The Metropole by Keyboard Hotels in Lonavala is a centrally located hotel offering a mix of comfort, convenience, and hospitality. Known for its rooftop and garden pools, friendly staff, and proximity to the railway station and market, it appeals to both families and business travelers. While many guests praise the cleanliness, food, and service, others have noted inconsistencies in maintenance and room quality. Overall, it is a popular choice for those seeking a relaxed stay in the heart of Lonavala.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 76
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 72
What guests love
- Friendly and helpful staff, with several guests specifically mentioning exceptional service from the front desk and housekeeping teams.
- Well-maintained pools, including a rooftop pool, which are a major attraction for guests.
- Convenient location near the railway station, bus stand, and market, making it ideal for both tourists and business travelers.
Worth knowing
- Some guests reported maintenance issues in rooms, including faulty ACs, dripping soap dispensers, and missing fixtures.
- Food variety and quality were occasionally criticized, with some reviews mentioning limited buffet options and poor taste.
- A few guests noted unprofessional behavior from staff, including poor service during check-in and unresponsive room service.
Amenities
- Wi-Fi (free)
- Game room
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Local shuttle
- Accessible
- Air conditioning
- Restaurant
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Pool
Common questions
Is The Metropole by Keyboard Hotels a good choice for families or business travelers?
Yes, it is a popular choice for both families and business travelers due to its convenient location near the railway station, bus stand, and market, along with its comfortable amenities like rooftop and garden pools.
What are the main issues guests have reported about the hotel?
Some guests have reported maintenance issues in rooms, such as faulty ACs and missing fixtures, as well as occasional criticism of the food variety and quality, and unprofessional behavior from certain staff members.
What are the standout features of The Metropole by Keyboard Hotels?
The hotel stands out for its friendly and helpful staff, well-maintained rooftop and garden pools, and its convenient central location, which is ideal for both tourists and business travelers.
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