The Orchid Lonavala
The Orchid Lonavala, 10 1, Old Mumbai - Pune Hwy, Valvan, Lonavala, Maharashtra 410403
Gumo's take
The Orchid Lonavala is an upscale hotel known for its excellent service, diverse dining options, and convenient location near major attractions like Karla Caves and Lonavala Lake. Guests frequently praise the 24-hour restaurant, the quality of breakfast, and the prompt and courteous staff. While the rooms are generally clean and well-maintained, some reviews note that they can be small or lack certain amenities like ceiling fans. The hotel is particularly well-suited for families, couples, and business travelers seeking a comfortable and hospitable stay in Lonavala.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 72
- Staff & Service
- 86
- Room Comfort & Cleanliness
- 78
What guests love
- Outstanding service with prompt and courteous staff, especially at the front desk and in the restaurant, as noted in multiple reviews.
- High-quality breakfast and dining options, including a 24-hour restaurant and a dinner buffet, which are frequently highlighted by guests.
- Convenient location near major attractions like Karla Caves, Lonavala Lake, and Mapro Garden, with easy access to local points of interest.
Worth knowing
- Some guests report that rooms are small or lack certain amenities like ceiling fans, which can affect comfort, especially in colder weather.
- Issues with food quality in some reviews, particularly in the restaurant, with complaints about taste, portion sizes, and service delays.
- A few guests mention concerns about staff behavior, including uncomfortable gazes and intrusive questions, which detract from the overall hospitality experience.
- Facilities like the swimming pool and game zone are described as limited in size or functionality, with some noting that the pool is small and the game zone is poorly maintained.
Amenities
- Wi-Fi (free)
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Transfer
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Business center
- Meeting rooms
- Air conditioning
- Coffee maker
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Vending machines
- Game room
- Boutique shopping
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Outdoor pool
- Adult-only pool
- Lifeguard
- Hot tub
- Fitness center (free)
- Treadmill
- Weight machines
- Free weights
- Doctor on call
- English
- Private bathroom
- Shower
Common questions
Is the hotel's breakfast highly rated?
Yes, the breakfast at The Orchid Lonavala is highly rated, with 85 positive reviews and only 11 negative ones, indicating that guests generally enjoy the quality and variety of the morning meal.
Does the hotel have 24-hour dining options?
Yes, the hotel has a 24-hour restaurant that guests frequently praise, and it also offers a dinner buffet. This makes it convenient for guests with late-night or early-morning dining needs.
How is the service quality at The Orchid Lonavala?
The service quality is generally excellent, with 176 positive reviews and 40 negative ones. Guests often commend the prompt and courteous staff, especially at the front desk and in the restaurant.
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