Zara's Resort
Zara's Resort, Old Mumbai - Pune Hwy, near D.C. High School, Khandala, Lonavala, Maharashtra 410301
Gumo's take
Zara's Resort in Lonavala is a family-friendly retreat known for its lush surroundings, spacious rooms, and warm hospitality. It offers a peaceful escape with amenities like two swimming pools (one for adults and one for kids), a restaurant with diverse food options, and a serene ambiance. Guests frequently praise the cleanliness, the helpful and attentive staff (especially Mr. Sohail and Mr. Sohel), and the scenic location near Khandala ghats. While it is ideal for short getaways, family events, and group stays, some guests have noted occasional issues with food quality and maintenance.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 76
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Spacious, clean, and well-maintained rooms with a family-friendly layout and amenities like TVs and in-room menus.
- Warm and responsive staff, particularly Mr. Sohail and Mr. Sohel, who are frequently mentioned for their exceptional service and personalized attention.
- Scenic location with lush greenery and views of Khandala ghats, offering a tranquil and picturesque setting.
Worth knowing
- Occasional reports of food-related issues, including food poisoning and limited variety in the buffet, especially for non-vegetarian options.
- Maintenance concerns such as broken AC units, faulty room fixtures, and unsafe poolside conditions (e.g., loose tiles).
Amenities
- Wi-Fi (free)
- Smoke-free property
- Game room
- Kid-friendly
- Pool
- Outdoor pool
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible pool
- Air conditioning
- Refrigerator
- Coffee maker
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Self-service laundry
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Massage
- Doctor on call
- Business center
- Meeting rooms
- Arabic
- English
- Hindi
- Private bathroom
- Shower
Common questions
Does Zara's Resort have swimming pools for adults and children?
Yes, Zara's Resort features two swimming pools—one designated for adults and another for kids, making it a family-friendly option.
What do guests say about the staff at Zara's Resort?
Guests frequently praise the warm and responsive staff, particularly Mr. Sohail and Mr. Sohel, for their exceptional service and personalized attention.
Are there any reported issues with the food or maintenance at Zara's Resort?
Some guests have reported occasional issues with food quality, including limited variety and food poisoning, as well as maintenance concerns like broken AC units and unsafe poolside conditions.
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