Collection O Lucknow Junction Formerly Arjun International
Collection O Lucknow Junction Formerly Arjun International, Plot Number 76/24, Gurudwara Rd, Naka Hindola, Lucknow, Uttar Pradesh 226018
Gumo's take
Collection O Lucknow Junction Formerly Arjun International is a budget-friendly hotel near Lucknow's railway station and metro, known for its affordable rates and generally helpful staff. While the hotel has a high aggregate rating of 4.8/5 and is praised for its service and location, there are recurring complaints about cleanliness, particularly in bathrooms and rooms. Guests often highlight the friendliness of staff like Mr. Harsh Gupta and Alisha, but issues with hygiene and maintenance are notable. It suits budget travelers and those prioritizing location over luxury.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 75
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 65
What guests love
- Highly rated staff, particularly Mr. Harsh Gupta and Alisha, who are frequently praised for their helpful and polite behavior.
- Strategic location near the railway station and metro, with positive mentions of proximity to local attractions like Begum Hazrat Mahal Park.
- One of the few hotels in the area with a restaurant and swimming pool, which is a unique advantage.
Worth knowing
- Recurring complaints about room and bathroom cleanliness, including unclean toilets, poor housekeeping, and hygiene issues.
- Some guests reported non-functional or poorly maintained facilities, such as broken locks, malfunctioning fans, and slow toilet flushes.
- Limited complimentary amenities like bottled water, which must be purchased, and occasional unavailability of basic items like soap.
Amenities
- Wi-Fi
- Paid breakfast
- Pool
- Air-conditioned
- Laundry service
- Room service
- Restaurant
- Fitness centre
Common questions
Is the hotel clean, especially the bathrooms?
There are recurring complaints about cleanliness, particularly in bathrooms and rooms, including unclean toilets and poor housekeeping. While some guests praise the overall condition, hygiene issues are a notable concern for others.
What are the standout features of the hotel's service?
The hotel is highly praised for its service, particularly by staff members like Mr. Harsh Gupta and Alisha, who are frequently commended for being helpful and polite. The service has a strong positive sentiment with 125 positive mentions compared to only 6 negative ones.
Does the hotel have a restaurant or breakfast option?
Yes, the hotel has a restaurant, which is a unique advantage in the area. Breakfast is available but is a paid service, and there are occasional reports of limited complimentary amenities like bottled water.
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