Country Inn & Suites By Migrolino
Country Inn & Suites By Migrolino, DLF My Pad, B2-1023, Vijaipur Colony, Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh 226010
Gumo's take
Country Inn & Suites By Migrolino in Lucknow is a controversial property that has drawn significant criticism for misleading branding and poor service. Despite being marketed as a 5-star hotel with amenities like a rooftop pool and 24-hour room service, many guests report that the actual experience is far below expectations. The property is often described as a converted apartment complex with scattered rooms, unclean facilities, and unprofessional staff. A few positive reviews highlight the posh location and modern room setups, but the overwhelming majority of feedback points to severe issues with cleanliness, service, and transparency.
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Research this stayHow guests rate it
- Location
- 60
- Facilities
- 20
- Staff & Service
- 18
- Room Comfort & Cleanliness
- 25
What guests love
- The hotel is located in a posh area of Lucknow, offering convenient access to the airport and railway station.
- A few guests noted the presence of modern in-room amenities like refrigerators, microwaves, and extra-large beds.
Worth knowing
- The property is frequently criticized for misleading branding and photos that do not reflect the actual condition of the rooms and facilities.
- Rooms are often described as unclean, with reports of cockroaches, stained linens, and broken amenities.
- Staff service is widely regarded as unprofessional and unresponsive, with complaints about poor communication and lack of assistance.
- Facilities like the pool and gym are either non-existent or require additional fees, despite being advertised as included.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Parking (free)
- Local shuttle
- Accessible
- Air conditioning
- Kitchen
- Refrigerator
- Microwave
- Coffee maker
- Minibar
- Restaurant
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Full-service laundry
- Outdoor pool
- Fitness center
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel's location convenient for transportation in Lucknow?
Yes, the hotel is located in a posh area of Lucknow with convenient access to the airport and railway station, and it offers a local shuttle service for added transport convenience.
What are the main issues guests report about the hotel's service?
Guests frequently report unprofessional and unresponsive staff, poor communication, and a lack of assistance. The service sentiment is notably negative, with 248 negative mentions compared to only 175 positive ones.
Are the hotel's facilities like the pool and gym available as advertised?
Facilities like the outdoor pool and fitness center are advertised, but many guests report that they are either non-existent or require additional fees, despite being promoted as included amenities.
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