Crowne Plaza Lucknow by IHG
Crowne Plaza Lucknow by IHG, Varanasi - Lucknow Rd, Barauna, Marhar Mau Khurd, Uttar Pradesh 226002
Gumo's take
Crowne Plaza Lucknow by IHG is a modern, well-maintained hotel known for its exceptional hospitality, spacious and clean rooms, and outstanding dining experiences. Guests frequently praise the professionalism and warmth of the staff, particularly highlighting individuals like Chef Atul and Pulakesh for their attentive service. The hotel is especially popular for weddings and family stays, with a strong emphasis on personalized care and comfort. While it is slightly removed from the city center, it is conveniently located near major highways and shopping centers, making it ideal for travelers seeking a peaceful yet accessible stay.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional staff service, with multiple reviews praising individuals like Chef Atul, Pulakesh, and Abhishek for their professionalism and attentiveness.
- High-quality dining experiences, particularly noted for the breakfast buffet and signature dishes like Aam Ka Halwa and Aam Ki Kheer.
- Spacious, clean, and well-maintained rooms with modern amenities, often described as more luxurious than other 5-star hotels in the region.
Worth knowing
- Some guests reported network issues and limited Wi-Fi reliability, which impacted their experience.
- A few reviews mentioned that the hotel is located away from the main city center, which may be inconvenient for some visitors.
- Minor complaints about slow service in certain areas, such as laundry and event coordination, though these were rare.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Doctor on call
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Outdoor pool
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Business center
- Meeting rooms
- Air conditioning
- Coffee maker
- Minibar
Common questions
What do guests say about the service at Crowne Plaza Lucknow by IHG?
Guests frequently praise the exceptional service at the hotel, with strong positive sentiment (143 positive reviews). Many highlight the professionalism and warmth of the staff, including individuals like Chef Atul, Pulakesh, and Abhishek.
Is the breakfast buffet at Crowne Plaza Lucknow by IHG highly rated?
Yes, the breakfast buffet is highly praised by guests, with 44 positive reviews and no negative feedback. Signature dishes like Aam Ka Halwa and Aam Ki Kheer are particularly popular.
How is the hotel's location in relation to the city center and nearby attractions?
The hotel is slightly removed from the city center but is conveniently located near major highways and shopping centers. It is approximately 18 minutes by car from Dilkusha Kothi, a local attraction.
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