Ecotel Hotel

Ecotel Hotel, Plot No.6, Station Rd, behind Charbagh bus stand, Blunt Square, Cash and Pay Colony, Charbagh, Lucknow, Uttar Pradesh 226004

3-star property 4.3 · 1,178 reviews analysed
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Gumo's take

Ecotel Hotel in Lucknow is a budget-friendly, mid-range property known for its convenient location near Charbagh Railway Station and bus stand, making it ideal for travelers seeking easy access to the city’s transport hubs. Guests frequently praise the cleanliness of rooms, the quality of food, and the helpfulness of staff, particularly Mr. Abhinav and Mr. Durgesh. While the hotel has a strong reputation for service and affordability, some reviews highlight inconsistencies in staff behavior and occasional maintenance issues.

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How guests rate it

Location
89
Facilities
72
Staff & Service
76
Room Comfort & Cleanliness
78

What guests love

  • Convenient location near Charbagh Railway Station and bus stand, with easy access to metro and major tourist attractions within 5 km.
  • Highly praised for cleanliness and room maintenance, with many guests noting the rooms are spacious and well-kept.
  • Positive feedback on food quality and variety, particularly the breakfast buffet and in-room dining service.

Worth knowing

  • Inconsistent staff behavior, with several negative reviews citing rude or unprofessional conduct from certain employees, including Mr. Nishant and the receptionist.
  • Occasional maintenance and hygiene issues reported, such as water leakage, sticky floors, and malfunctioning AC units.
  • Noise and cleanliness concerns in the surrounding area due to proximity to bus stand and traffic.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Parking (free)
  • Self parking
  • Valet parking
  • EV charger
  • Airport shuttle (extra charge)
  • Local shuttle
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet

Common questions

Is the hotel located near public transportation?

Yes, Ecotel Hotel is conveniently located near Charbagh Railway Station and bus stand, with the nearest public transit just a 6-minute walk away. It also offers easy access to the metro and major tourist attractions within 5 km.

What do guests say about the food and breakfast at the hotel?

Guests frequently praise the food quality and variety, particularly the breakfast buffet and in-room dining service. The hotel has a full-service restaurant and room service, with 39 positive reviews specifically mentioning breakfast.

Are there any concerns about the hotel's service or staff behavior?

While the hotel has a strong reputation for service with 148 positive reviews, there are also 27 negative reviews citing inconsistent staff behavior. Some guests have reported rude or unprofessional conduct from certain employees, including Mr. Nishant and the receptionist.

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