FabHotel Rachna Palace and Banquets

FabHotel Rachna Palace and Banquets, Plot no. 1, near Sanskar public School, Sector 23, Liberty Colony Park, Sarvodaya Nagar, Indira Nagar, Lucknow, Uttar Pradesh 226016

4.5 · 259 reviews analysed
FabHotel Rachna Palace and Banquets – photo 1
FabHotel Rachna Palace and Banquets – photo 2
FabHotel Rachna Palace and Banquets – photo 3
FabHotel Rachna Palace and Banquets – photo 4

Gumo's take

FabHotel Rachna Palace and Banquets in Lucknow is a mid-range hotel known for its friendly and helpful staff, clean rooms, and affordable pricing. Guests frequently praise the service quality, with many highlighting the polite and responsive behavior of the staff, including specific names like Ankita ma'am and Aman. The hotel is well-suited for business travelers and families seeking a comfortable and budget-friendly stay. It is located near major attractions like Bara Imambara and Rumi Darwaza, and offers amenities such as a restaurant, 24-hour room service, and a fitness center. While the overall experience is positive, some guests have noted issues with room size and occasional lapses in service quality.

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How guests rate it

Location
85
Facilities
78
Staff & Service
88
Room Comfort & Cleanliness
82

What guests love

  • Highly praised staff behavior and service, with many guests noting the politeness and helpfulness of the front office and housekeeping teams.
  • Clean and well-maintained rooms, with several reviews highlighting the cleanliness of both the rooms and bathrooms.
  • Good location near major attractions and accessible areas like Indira Nagar.

Worth knowing

  • Some guests reported issues with room size, particularly in deluxe rooms, where the bathroom was described as small.
  • A few negative reviews mentioned problems with amenities like missing soap, handwash, and towels, as well as unprofessional or slow service from certain staff members.
  • Occasional complaints about the lack of basic amenities like shaving kits and dental kits, and issues with geyser and water supply.

Amenities

  • Wi-Fi (free)
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Doctor on call
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Room service (24 hour)
  • Breakfast (free)
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking
  • Air conditioning
  • Kitchen in some rooms

Common questions

Is the hotel staff friendly and helpful?

Yes, the hotel is highly praised for its friendly and helpful staff, with many guests specifically mentioning the polite and responsive behavior of the front office and housekeeping teams, including individuals like Ankita ma'am and Aman.

Are the rooms clean and well-maintained?

Yes, the rooms are described as clean and well-maintained, with several reviews highlighting the cleanliness of both the rooms and bathrooms, making it a positive aspect of the guest experience.

Does the hotel offer 24-hour room service?

Yes, the hotel offers 24-hour room service, which is a notable feature and one of the few hotels in the area with this amenity, making it convenient for guests at any time of the day.

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