Holiday Inn Lucknow Airport by IHG
Holiday Inn Lucknow Airport by IHG, Metro Station, Kanpur Rd, near Transport Nagar, Sindhunagar, Lucknow, Uttar Pradesh 226008
Gumo's take
Holiday Inn Lucknow Airport by IHG is a highly-rated airport hotel known for its exceptional service, spacious and clean rooms, and excellent dining options. Guests frequently praise the staff for their professionalism and hospitality, particularly highlighting individuals like Chandrima, Karuna, and Shikha. The hotel's proximity to the airport and nearby attractions like Dream World Amusement Park makes it ideal for both business and leisure travelers. While the breakfast and dinner buffets are consistently praised for their variety and quality, some guests have noted issues with plumbing, room keys, and occasional lapses in service during high occupancy periods.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 85
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional service from staff, with many guests specifically praising individuals like Chandrima, Karuna, and Shikha for their professionalism and hospitality.
- High-quality dining experience, particularly at the breakfast and dinner buffets, with frequent mentions of delicious food and attentive service.
- Convenient location near the airport and metro station, making it ideal for travelers.
Worth knowing
- Some guests reported recurring plumbing issues in rooms, including broken toilet seats and non-functional AC units.
- Occasional lapses in service during high occupancy periods, including delays in check-in and poor coordination for events like weddings.
- A few negative reviews highlighted unhygienic conditions in the buffet and poor communication from staff regarding available menu items.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Activities for kids
- Outdoor pool
- Lifeguard
- Fitness center (free)
- Treadmill
- Weight machines
- Free weights
- Doctor on call
- Meeting rooms
- Air conditioning
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Private bathroom
- Bathtub
Common questions
Is the breakfast at the hotel good, and is it included in the room rate?
Yes, the breakfast is highly praised for its variety and quality, and it is included in the room rate as a free breakfast buffet.
What are the main issues guests have reported about the hotel?
Some guests have reported recurring plumbing issues in rooms, occasional lapses in service during high occupancy periods, and a few noted unhygienic conditions in the buffet.
How is the fitness center at the hotel rated?
The fitness center is highly praised, with positive mentions of the treadmill, weight machines, and free weights available for guests.
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