Hotel Alfa - Hotel in Charbagh
279, Hotel Alfa - Hotel in Charbagh, Post Office, 83, opp. Pandariba, Blunt Square, Cash and Pay Colony, Charbagh, Lucknow, Uttar Pradesh 226004
Gumo's take
Hotel Alfa in Charbagh, Lucknow, is a budget-friendly option with a 3.8/5 rating and a 3-star classification. It is best suited for travelers prioritizing proximity to Charbagh Railway Station and basic amenities. While the hotel receives praise for its staff and location, it faces consistent criticism for cleanliness issues, particularly in bathrooms and beds, and recurring problems with air conditioning and bed bugs. Guests who prioritize affordability and convenience over luxury may find it acceptable for short stays.
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Research this stayHow guests rate it
- Location
- 84
- Facilities
- 58
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 52
What guests love
- Staff are generally described as polite, cooperative, and helpful, with several guests highlighting their positive interactions.
- The hotel's location is a major advantage, being within walking distance of Charbagh Railway Station and public transit, making it ideal for travelers with train connections.
- Some guests noted that the rooms are clean and well-maintained, particularly when compared to the price point.
Worth knowing
- Multiple reviews mention recurring issues with cleanliness, including unclean bed sheets, dirty bathrooms, and the presence of cockroaches and bed bugs.
- Air conditioning problems are frequently reported, with guests noting that it is either not working properly or turned off without notice.
- Rooms are described as small, with some lacking windows, and facilities like Wi-Fi and elevators are occasionally unreliable.
- Negative experiences with service include rude staff behavior, mismanagement during check-in, and failure to provide basic amenities like water, towels, and soap.
Amenities
- Free Wi-Fi
- Paid breakfast
- Free parking
- Pool
- Air-conditioned
- Laundry service
- Pet-friendly
- Room service
- Child friendly
- Restaurant
- Airport shuttle
- Fitness centre
Common questions
Is the hotel close to Charbagh Railway Station?
Yes, Hotel Alfa is located in Charbagh, Lucknow, and is within walking distance of Charbagh Railway Station, making it convenient for travelers with train connections.
What are the common cleanliness issues reported by guests?
Guests have reported recurring cleanliness issues, including unclean bed sheets, dirty bathrooms, and the presence of cockroaches and bed bugs in the rooms.
How is the hotel's service quality based on guest reviews?
The hotel's service is generally praised, with guests describing the staff as polite, cooperative, and helpful. However, some negative experiences include rude behavior and mismanagement during check-in.
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