Hotel Arif Castles - Lucknow

Hotel Arif Castles - Lucknow, 4, Rana Pratap Marg, Hazratganj, Lucknow, Uttar Pradesh 226001

4.0 · 2,092 reviews analysed
Hotel Arif Castles - Lucknow – photo 1
Hotel Arif Castles - Lucknow – photo 2
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Hotel Arif Castles - Lucknow – photo 4

Gumo's take

Hotel Arif Castles in Lucknow is a centrally located business hotel known for its friendly service, decent breakfast options, and proximity to Hazratganj market and local attractions. While the hotel has a heritage-style ambiance and is praised for its staff's helpfulness and politeness, some guests have noted that the rooms and facilities show signs of aging. It is a popular choice for both business and leisure travelers seeking a budget-friendly stay with good value for money.

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How guests rate it

Location
90
Facilities
72
Staff & Service
85
Room Comfort & Cleanliness
68

What guests love

  • Highly praised staff for their politeness, helpfulness, and responsiveness, especially at the front desk and in the restaurant.
  • Well-located near Hazratganj market and other city attractions, making it convenient for travelers.
  • Breakfast is consistently described as good or excellent, with a variety of North Indian, South Indian, and Continental options.

Worth knowing

  • Rooms are often described as small, old, and in need of modernization, with some reports of maintenance issues like faulty sockets and poor air conditioning.
  • Some guests reported problems with lift functionality, weak Wi-Fi, and poor room hygiene, including bed bugs and damp walls.
  • Facilities like the restaurant bathrooms and certain in-room amenities (e.g., sockets, lighting) are noted as needing improvement.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast
  • Breakfast buffet
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Meeting rooms
  • Air conditioning

Common questions

Is the breakfast at Hotel Arif Castles good?

Yes, the breakfast is consistently described as good or excellent, with a variety of North Indian, South Indian, and Continental options available in a buffet format.

How is the service at Hotel Arif Castles?

The service is highly praised, particularly for the politeness, helpfulness, and responsiveness of the staff at the front desk and in the restaurant, making it a strong positive for guests.

Are the rooms at Hotel Arif Castles modern and well-maintained?

No, the rooms are often described as small, old, and in need of modernization, with some reports of maintenance issues like faulty sockets and poor air conditioning.

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