Hotel maple tree

21A, B1, Hotel maple tree, DLF My Pad, Vijaipur Colony, Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh 226010

4.1 · 207 reviews analysed
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Gumo's take

Hotel Maple Tree in Lucknow is a mixed experience, with a 3.8/5 rating based on 20 Google reviews. While some guests praise the spacious, clean rooms, good service, and convenient location near attractions like the Ambedkar Memorial Park, others criticize the hotel for being more of a residential apartment than a proper hotel, with issues like unclean bathrooms, poor amenities, and unprofessional staff. The hotel offers unique features such as an outdoor pool with a lifeguard and 24-hour front desk, but its inconsistent service and questionable infrastructure make it a polarizing choice.

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How guests rate it

Location
72
Facilities
58
Staff & Service
55
Room Comfort & Cleanliness
62

What guests love

  • Spacious and clean rooms with modern amenities like microwaves and coffee makers
  • Convenient location within 10 minutes of the Ambedkar Memorial Park and near major attractions like Bara Imambara and Rumi Darwaza
  • 24-hour front desk and room service, which are rare in the area

Worth knowing

  • Many guests report that the hotel is essentially a residential apartment, not a proper hotel, with shared facilities and poor infrastructure
  • Bathrooms are frequently criticized for being unclean, with some guests finding them unhygienic and poorly maintained
  • Staff behavior is a recurring issue, with reports of rudeness, unresponsiveness, and unprofessionalism, including denial of basic amenities like hot water and toiletries
  • Some guests mention misleading marketing, including fake photos and a lack of transparency about the property’s actual layout and condition

Amenities

  • Wi-Fi
  • Credit cards
  • NFC mobile payments
  • Cash
  • Outdoor pool
  • Adult-only pool
  • Lifeguard
  • Parking (free)
  • Self parking (free)
  • Car rental onsite
  • Local shuttle
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Cats allowed
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator in some rooms
  • Microwave in some rooms
  • Coffee maker
  • Room service
  • Breakfast (free)
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Full-service laundry
  • Elevator
  • Gift shop
  • Housekeeping (daily)
  • Fitness center (extra charge)
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is the hotel's location convenient for visiting major attractions in Lucknow?

Yes, the hotel is conveniently located within 10 minutes of the Ambedkar Memorial Park and is near major attractions like Bara Imambara and Rumi Darwaza, making it a good choice for travelers exploring the city.

What are the common guest complaints about the hotel's bathrooms?

Many guests have reported that the bathrooms are unclean and poorly maintained, with some describing them as unhygienic, which is a recurring negative point in reviews.

Does the hotel offer 24-hour front desk service and room service?

Yes, the hotel offers both 24-hour front desk service and room service, which are considered rare amenities in the area and are positively noted by guests.

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