Hotel O Greenview Inn

Hotel O Greenview Inn, Sector 19, Indira Nagar, Lucknow, Uttar Pradesh 226016

3.5 · 603 reviews analysed
Hotel O Greenview Inn – photo 1
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Gumo's take

Hotel O Greenview Inn is a modest, no-frills hotel in Lucknow with a focus on basic amenities like air conditioning, in-room breakfast, and parking. While it is praised for its location and a few facilities like the pool, it suffers from recurring issues with cleanliness, room quality, and staff service. Guests often report unclean rooms, broken fixtures, and poor hygiene, which significantly impact the overall experience. The hotel appears to be more suitable for budget travelers who prioritize location over comfort and cleanliness.

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How guests rate it

Location
70
Facilities
58
Staff & Service
50
Room Comfort & Cleanliness
42

What guests love

  • Convenient location with proximity to public transit and nearby attractions like Bara Imambara and Rumi Darwaza.
  • One of the few hotels in the area with a pool, which is a notable feature for some guests.
  • Some positive mentions of helpful staff and cooperative front desk service in a few reviews.

Worth knowing

  • Recurring complaints about unclean rooms, dirty bed linens, and poor hygiene, including reports of cockroaches and bed bugs.
  • Multiple reports of broken or non-functional amenities like air conditioning, TV, and geyser, as well as missing or broken furniture.
  • Poor service and unprofessional behavior from staff, including incidents of demanding extra money at check-in and rude treatment.
  • Issues with room availability and check-in delays, with some guests reporting being denied access to booked rooms.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Parking
  • Car rental onsite
  • Local shuttle
  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Restaurant
  • Room service
  • Breakfast (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Pool
  • English
  • Hindi
  • Private bathroom

Common questions

Is the hotel clean and well-maintained?

The hotel has recurring issues with cleanliness, including reports of unclean rooms, dirty bed linens, cockroaches, and bed bugs. Many guests have also noted poor hygiene and broken fixtures, which significantly impact the overall experience.

What are the main positives of staying at Hotel O Greenview Inn?

The hotel is praised for its convenient location, proximity to public transit and attractions like Bara Imambara, and the presence of a pool, which is a rare feature in the area. Some guests also mention helpful front desk service.

Are there any issues with the hotel's service or staff?

There are mixed reviews about the service. While some guests found the staff helpful, others reported poor service, unprofessional behavior, and incidents of staff demanding extra money at check-in or being rude to guests.

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