Hotel Pinaka Inn
Hotel Pinaka Inn, 3/34 , Vijayant Khand , Gomti Nagar, Faizabad - Lucknow Hwy, near Chandan Hospital, Kamta, Lucknow, Uttar Pradesh 226010
Gumo's take
Hotel Pinaka Inn in Lucknow is a budget-friendly option known for its clean, comfortable rooms and polite, cooperative staff. It is particularly praised for its location in Gomti Nagar, which is convenient for travelers needing easy access to local areas. While the hotel offers good value for money and a welcoming atmosphere, some guests have reported issues with facilities such as non-functional air conditioning, poor food quality, and inconsistent service from certain staff members.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 68
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 82
What guests love
- Clean and comfortable rooms with good hygiene, as noted in multiple 5-star reviews.
- Polite and helpful staff, especially at the front desk and management level (e.g., Ajay Rathore and Satyam Tiwari).
- Convenient location in Gomti Nagar, praised for accessibility and proximity to local areas.
Worth knowing
- Issues with facilities such as non-working air conditioning, unclean rooms, and malfunctioning amenities reported in several 1-star reviews.
- Inconsistent food quality and lack of a proper dining experience, with some guests noting poor taste and unavailability of breakfast.
- Poor customer service from certain staff members, including rude behavior and unprofessional communication at the front desk.
- Limited room size and lack of proper amenities like sufficient towels or parking space.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Doctor on call
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Coffee maker
- Restaurant
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Currency exchange
- Full-service laundry
- Self-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel located in a convenient area for exploring Lucknow?
Yes, Hotel Pinaka Inn is located in Gomti Nagar, which is praised for its accessibility and proximity to local areas, making it convenient for travelers.
What are the main issues guests have reported about the hotel?
Guests have reported issues such as non-functional air conditioning, poor food quality, inconsistent service from some staff members, and occasional problems with room cleanliness and amenities.
How would you describe the staff at Hotel Pinaka Inn?
The staff, particularly at the front desk and management level (e.g., Ajay Rathore and Satyam Tiwari), are described as polite and helpful. However, some guests have noted inconsistent service and unprofessional behavior from certain staff members.
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